The Corsair User Forums  

Go Back   The Corsair User Forums > Customer Service > Warranty and RMA Questions

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 03-24-2005, 11:39 PM
memj memj is offline
Registered User
 
Join Date: Mar 2005
Posts: 3
POST ID # = 181185
memj Reputation: 10
Default 2 pieces of bad ram (XMS series)

Both are 512 MB DDR, one platinum series 400MHZ xms3202v1.2, other is xms3202v1.2

On 2 of my machines I had problems, formatting did not fix the problems, so I ran memtest on both of them. Many bad sectors were found on both pieces of ram. I am 100 percent sure that they are both defective.

When I bought the memory, it advertised a "lifetime warranty". I do not see why I am forced to jump through these hoops to get an RMA number.
Reply With Quote
  #2  
Old 03-24-2005, 11:54 PM
Wired's Avatar
Wired Wired is offline
Administrator
Wired's PC Specs
 
Join Date: Aug 2000
Posts: 32,183
POST ID # = 181188
Wired Reputation: 32
Default

The forums are only 1 way to obtain an RMA. You can always call them @ 1-888-222-4346 8:30 to 5:30 PST M-F, or email rma@corsairmemory.com.

What is the part # of each stick?

How To Read the Memory Label

What CPU / FSB / motherboard did you test them with? Did you test one stick at a time? Are the slots known to be good, i.e. does other memory test fine in the same slot?
__________________
No, I don't work for Corsair
...you need to flow like a river...
Forum Rules
Admin of this forum / webdesignforums.net / Petri's IT Forum / The Corsair Memory Steam Group
Founder/Creator/Admin of ZE SECRET PROJECT (Coming Soon)
Reply With Quote
  #3  
Old 03-25-2005, 11:08 PM
memj memj is offline
Registered User
 
Join Date: Mar 2005
Posts: 3
POST ID # = 181355
memj Reputation: 10
Default

Quote:
Originally Posted by Wired
The forums are only 1 way to obtain an RMA. You can always call them @ 1-888-222-4346 8:30 to 5:30 PST M-F, or email rma@corsairmemory.com.

What is the part # of each stick?

How To Read the Memory Label

What CPU / FSB / motherboard did you test them with? Did you test one stick at a time? Are the slots known to be good, i.e. does other memory test fine in the same slot?
Part numbers are 0330048 and 023768

I tested them individually on an asus a7n8x mb with a 2600+ AMD cpu

I know the slots are good because im using the same slots right now with different pieces of corsair memory (which passes the memtest just fine)
Reply With Quote
  #4  
Old 03-25-2005, 11:10 PM
Wired's Avatar
Wired Wired is offline
Administrator
Wired's PC Specs
 
Join Date: Aug 2000
Posts: 32,183
POST ID # = 181356
Wired Reputation: 32
Default

Those are the lot #s, not the part #s.
__________________
No, I don't work for Corsair
...you need to flow like a river...
Forum Rules
Admin of this forum / webdesignforums.net / Petri's IT Forum / The Corsair Memory Steam Group
Founder/Creator/Admin of ZE SECRET PROJECT (Coming Soon)
Reply With Quote
  #5  
Old 03-25-2005, 11:35 PM
memj memj is offline
Registered User
 
Join Date: Mar 2005
Posts: 3
POST ID # = 181360
memj Reputation: 10
Default

Quote:
Originally Posted by Wired
Those are the lot #s, not the part #s.
sorry, they are cmx512-3200c2pt and cmx512-3200c2
Reply With Quote
  #6  
Old 03-26-2005, 12:15 AM
Wired's Avatar
Wired Wired is offline
Administrator
Wired's PC Specs
 
Join Date: Aug 2000
Posts: 32,183
POST ID # = 181364
Wired Reputation: 32
Default

Also, when running with that CPU, were they @ 333 Mhz or 400 Mhz?

Also, are either of those sticks part of a TwinX pack?
__________________
No, I don't work for Corsair
...you need to flow like a river...
Forum Rules
Admin of this forum / webdesignforums.net / Petri's IT Forum / The Corsair Memory Steam Group
Founder/Creator/Admin of ZE SECRET PROJECT (Coming Soon)
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 08:04 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.