mato22 Posted September 7, 2003 Share Posted September 7, 2003 I have just tested each stick of my Corsair XMS 3200 C2 and found out that one stick gives me errors in test 5 with speed of 6,3,3,2 at 400 Mhz which should do it. Other stick passes without errors. So one stick is defective, right?? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 8, 2003 Corsair Employee Share Posted September 8, 2003 We are sorry you are having trouble with our memory, If you think its the memory you can test it in another MB if possible, or please test the modules one at a time and you can use [URL=http://www.memtest86.com]Memtest86[/URL] to test it or Please send us a email with a copy of the [URL=http://www.corsairmemory.com/main/rma_request.xls]form[/URL] or all of your info name address and phone# and the Module part# and copy the link to this post and email it to [email]Rma@corsairmicro.com[/email]. Or you can also use the [URL=http://www.corsairmemory.com/main/rma_request.html]On Line RMA Request Form[/URL] as well. If after 1 day or 24 hours excluding weekends you do not get the rma please email the same to [email]warranty@corsairmicro.com[/email] and we will help to resolve it. Ram Guy Link to comment Share on other sites More sharing options...
mato22 Posted September 10, 2003 Author Share Posted September 10, 2003 I`ve just made some more testing with my memory and found out that only when i increase memory voltage one stic fails tetsting in memtest test 5. At 1,6v memory passes memtest with no errors but at 1,7v or higher test 5 gives me errors. The other stick passes test with no errors at 1,7v or higher. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 11, 2003 Corsair Employee Share Posted September 11, 2003 Are you adjusting the CPU voltage? If so that would not be the memory generating the error. And the DDR Dram Voltage should 2.5-2.7 Volts. Ram Guy Link to comment Share on other sites More sharing options...
mato22 Posted September 23, 2003 Author Share Posted September 23, 2003 I have changed my memory in the store, where i bought it and i got new models, only these one are XMS3200C2 Twinx. And now my problem is even worse. I get errors in memtest, test 5 even when system is at default speed. Test 5 gives me 2 errrors. I gave a lot of money for this memory and now it just doesn`t work as i want to. What else should i try??? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 23, 2003 Corsair Employee Share Posted September 23, 2003 Well there is a limitation in that with any CPU speed 166 MHz or higher you should be running the memory in sync with the CPU. Please try these settings to test the memory CPU Freq: 166MHz Memory Freq:100% or 1 to 1 Resulting Frequency: 166MHz SDRAM CAS Latency: 2T SDRAM RAS to CAS Delay (tRCD): 2T SDRAM Row Precharge (tRP): 2T SDRAM Active to Precharge Delay (tRAS): 5T Then please test with [url]www.memtest86.com[/url] on module at a time. Ram Guy Link to comment Share on other sites More sharing options...
mato22 Posted September 23, 2003 Author Share Posted September 23, 2003 I tried those settings and one stick passes memtest without errors, but the other stick gives me errors in test 4 and 5 . Is there any solution??? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 24, 2003 Corsair Employee Share Posted September 24, 2003 We are sorry you are having trouble with our memory, Let's try replacing your modules directly, Please send us a email with a copy of the [URL=http://www.corsairmemory.com/main/rma_request.xls]form[/URL] or all of your info name address and phone# and the Module part# and copy the link to this post and email it to [email]Rma@corsairmemory.com[/email]. Or you can also use the [URL=http://www.corsairmemory.com/main/rma_request.html]On Line RMA Request Form[/URL] as well. If after 1 day or 24 hours excluding weekends you do not get the RMA please email the same to [email]warranty@corsairmemory.com[/email] and we will help to resolve it. Ram Guy Link to comment Share on other sites More sharing options...
mato22 Posted September 24, 2003 Author Share Posted September 24, 2003 I`m not from USA , i`m from Slovenia - Erupe. So can i also send the product back. Do i have to live in USA to send it back and how many days do you think i`ll have to wait till you send the memory back?? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 25, 2003 Corsair Employee Share Posted September 25, 2003 I am sorry about that! Please ask the reseller if they can help you to RMA or replace the modules. If they can not or will not help you then please submit the RMA and let our Customer Service know who the Reseller is and the phone# and name and they will do there best to help or get the reseller or distributor to help you. Ram Guy Link to comment Share on other sites More sharing options...
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