WskOsc Posted May 10, 2012 Share Posted May 10, 2012 I own both an M90 and K90 and I've just had to reinstall Windows and now the driver setup program keeps asking me to plug the K90 into a USB port and refuses to continue. However, the keyboard is connected to a USB port, I'm typing on it right now. The M90 software installed without a problem. I've tried using all different USB ports on my machine for the keyboard, none have yielded any different results, I've disabled UAC, run the installer as an administrator, tried compatibility modes, restarts, etc. Nothing seems to get this thing running. It's worth noting that the firmware update utility also does not work, it fails at the first step. A solution for this would be nice as the first time I installed the K90 software went without an issue. Thankyou! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 10, 2012 Corsair Employee Share Posted May 10, 2012 Go into your windows 7 processes and kill everything K90 related do the following steps: Control Panel > Power Options > Change Plan Settings > Change Advanced Power Settings > USB Settings > USB selective suspend setting > Disabled Then run the firmware update again. Let me know of your results:. Link to comment Share on other sites More sharing options...
WskOsc Posted May 10, 2012 Author Share Posted May 10, 2012 I already tried that, it was posted in another thread. It doesn't work for me. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 10, 2012 Corsair Employee Share Posted May 10, 2012 At this point the only option will be to exchange for a replacement. Can you confirm on another computer the issue still occurs? Link to comment Share on other sites More sharing options...
WskOsc Posted May 10, 2012 Author Share Posted May 10, 2012 I've confirmed that it works perfectly fine on my netbook which runs Windows 7 Home x86. The drivers installed first time on that and detected the keyboard without any issues whatsoever. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 11, 2012 Corsair Employee Share Posted May 11, 2012 Something is wrong with your OS and how it is recognizing the keyboard. Did you try different USB ports on your computer? Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.