boyensuzon Posted May 19, 2013 Share Posted May 19, 2013 Hey guys, I purchased the Corsair Vengeance 1500 Gaming Headset about a few months ago. Everything was working perfectly until yesterday when I noticed that the sound would cut of from one earpiece to another whenever I moved or touch cable near/around the headset itself and the volume/mute control. I fear the worst as this is the same symptoms shown when my Sony earpiece I use for my mp3 player decides to break. I buy these cheap Sony earpieces which I use for my mp3 and they only last about 6 months before the mentioned problem above occurs and I throw them away. If my Corsair Vengeance 1500 is broken, would this be covered by the warranty? I haven't done any damage to it as it is sits at home and I only use it for my home pc. I have never thrown it or slammed or anything like that. Anyways guys let me know what you think. I hope I don't have to buy another one :[pouts: they are quite expensive. I really like this product and I already miss it. I am currently using my crappy Sony mp3 earpiece as a substitute. Link to comment Share on other sites More sharing options...
Toasted Posted May 19, 2013 Share Posted May 19, 2013 Yes, you can request an RMA to replace the headset. Link to comment Share on other sites More sharing options...
boyensuzon Posted May 20, 2013 Author Share Posted May 20, 2013 Hey Toasted, How do I request for an RMA? Do you have a contact number for me to call? I am loacated in Sydney Australia by the way. Thanks for your reply. Link to comment Share on other sites More sharing options...
Toasted Posted May 20, 2013 Share Posted May 20, 2013 You can request an RMA here http://corsair.force.com/ Contact number is on the website http://www.corsair.com/us/company/contact/ Use Skype and call Corsair's toll-free number to call them for free. Note the time zone difference. It would be 12:30AM to 10:30AM Tuesday-Saturday, AEST time. Link to comment Share on other sites More sharing options...
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