Corsair Link Not Detecting CPU

Hello everyone,

I just upgrade to a Ryzen 1800x using a corsair H110i. The software is not detecting my cpu and I have tried uninstalling, deleting files, reinstalling, unplugging usb dongle and plugging back in. Nothing seems to be working. I have the cpu plugged into the CPU_FAN even though my asus crosshair VI hero supports a AIO_PUMP header. I used to have better luck with the older version of corsair link but they no longer have those for download. Any help would be appreciated.

http://i.imgur.com/aBkoEiG.png

We all get the same issue as you can see from my http://forum.corsair.com/forums/showthread.php?p=894150 post and none of the previous CL4 releases will do any better.

The basic issue is that the cpuidsdk.dll V1.1.4.5 that Corsair use is from Aught 2016 and is way too old to support Ryzen and Corsair need to use a later version. I know this to be the case as the same situation exists with Kaby Lake and in http://forum.corsair.com/forums/showthread.php?p=891269 I showed that with a later version the system was reported correctly.

I am at a loss as to why Corsair don't make a cpuidsdk.dll that supports Ryzen + Kaby Lake available for download.

With Ryzen we have all had to add support to our utilities. Doing this should not take long at all and I had SIV correctly reporting Ryzen 24 hours after I received my test system. I suspect Corsair had an engineering sample Ryzen system months ago and should have added Ryzen support to CL4 long before now.

In truth you have faired better than many and on my Ryzen system CL4 does not report the motherboard as it does how have ITE IT8655E sensor chip support and my Intel SSDPEKKW128G7 NVMe SSD is also missing :(:.

BTW you should add your PC specs to you profile.