Corsair 600T (White) Case Fan Issue

[boldcity]

Hey everybody. I've had my case for a little over a year now and I love it. Yesterday I had some guests over at my place, and they were commenting on it, I went to take off the top grill part to show the huge 200mm fan on top when I noticed it wasn't spinning. I looked inside the window of my case and saw that none of my fans was spinning.

It seems to me like a bad fan controller, but I'm wondering what are the proper steps to make sure that it is in fact the issue/get a replacement to get my computer back to working condition. I'm worried to use it now until I get my fans working again and am having to steal my girlfriend's computer. Thanks in advance.

[Wired]

Put in a ticket: http://www.corsair.com/helpdesk/

[boldcity]

Thanks. I put in a support ticket on Sunday. Ticket # is: 5067897.

Also, should I be posting in this forum or the Tech Support Express forum? Don't want to spam, so I figured I'd ask.

[RAM GUY]

Please log back in your case and provide your address and phone number so the parts can be sent to you.

[boldcity]

Thanks for the quick response. I have logged back in and provided the information.

I asked in my response, but just wondering, what replacement parts will actually be provided? Is it just the fan controller, or is it the whole top I/O panel? Just trying to understand what to expect. Thanks again.

[RAM GUY]

The Fan controller is built into the I/O assembly and what we would send to you.