007.SirBond Posted July 13, 2017 Share Posted July 13, 2017 My some reason after several months of use. My macros stopped working. One of my ram sticks was failing, so I figured I had some memory problems that caused my macros to stop working. I took out the faulty ram card and reinstalled CUE following the FAQ on the Unofficial FAQ and Quick Fix Guide found here: http://forum.corsair.com/v3/showthread.php?t=138472 After I reinstall CUE, my macros work again. But after I turn my PC off or restart it, the macros stop working again. I'd really like to not have to uninstall, delete data app files, and clean my registry every time just to get working Macros for a single session. I don't know how to fix this problem. Any help would be appreciated. Link to comment Share on other sites More sharing options...
007.SirBond Posted July 14, 2017 Author Share Posted July 14, 2017 EDIT: I thought I found the solution. I was wrong, it wasn't the Logitech drivers interfering. Theres a problem either with my USB ports or CUE. I need help from Corsair's support team. Will update this thread for others after fixing the issue My issue is similar to another fellow who created a thread here: http://forum.corsair.com/v3/showthread.php?t=155288 Link to comment Share on other sites More sharing options...
Comet 1626864951 Posted July 20, 2017 Share Posted July 20, 2017 Eyeball your power settings on the USB devices; you may want to ensure that power is never lost, so that there won't be a startup delay for Corsair devices. Link to comment Share on other sites More sharing options...
007.SirBond Posted July 21, 2017 Author Share Posted July 21, 2017 I've unchecked "Allow the computer to turn off this device to save power" in the power management tab of every single USB controller in my Device Manager. I did the same for my HID. It doesn't fix anything. Im tired of reinstalling and trying to fix this. Tomorrow I will contact technical support. Link to comment Share on other sites More sharing options...
Toasted Posted July 23, 2017 Share Posted July 23, 2017 Have you tried a different USB port? E.g. a USB 2.0 port instead? Latest USB chipset drivers and BIOS? Link to comment Share on other sites More sharing options...
007.SirBond Posted July 24, 2017 Author Share Posted July 24, 2017 Yes I have tried both options. I updated my bios, no change. I tried different ports. No change. I cannot get the Corsair composite virtual input device to show up in the HID of my device manager. I'm currently waiting for corsair support to get back to me after submitting my DxDiag.txt for anayalsis Link to comment Share on other sites More sharing options...
007.SirBond Posted July 30, 2017 Author Share Posted July 30, 2017 I found a temporarly solutiont that allows me to use my macros again. Rather than posting multiple threads. I will only post it in this thread as the main problem is getting corsair composite virtual input device to work as connected under Human Interface Devices of the Device Manager. The only way to get your macros working is to make sure both corsair composite virtual input device under the HID tab and corsair Bus under the system devices tab have both of them show up as connected. The temporarly solution to get your macros working is here: http://forum.corsair.com/v3/showpost.php?p=913925&postcount=18 Please note that restarting your computer, repairing or reinstalling will again have this problem of corsair composite virtual input device not showing up. You have to repeat the process to get it working. At least for me. Waiting on a actual fix from corsair as this problem is entirely with the CUE application not doing its function with device manager properly. Link to comment Share on other sites More sharing options...
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