Yoda7224 Posted November 18, 2018 Share Posted November 18, 2018 Greetings. My cooler has just been accepted for an RMA request. The RMA request was for most likely pump failure after little less than a year or so of use. The H100i v2 came with 2 SP120 fans with the radiator and pump itself. I was just wondering if I would be able to keep the two fans that came with it and NOT get a replacement on those, instead a replacement on JUST the radiator. Would this be unreasonable? It is not a big deal whatsoever, but the fans work super great and if I didn't have to remove them that would be awesome. Of course I completely understand if Corsair needs the whole product returned in order to complete an RMA. Thanks! Link to comment Share on other sites More sharing options...
DevBiker Posted November 18, 2018 Share Posted November 18, 2018 When I did an RMA, they wanted the fans back. In return, I got a full package product - fans, mounts, everything. They don't just send the cooler. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Jam Posted November 19, 2018 Corsair Employee Share Posted November 19, 2018 Greetings. My cooler has just been accepted for an RMA request. The RMA request was for most likely pump failure after little less than a year or so of use. The H100i v2 came with 2 SP120 fans with the radiator and pump itself. I was just wondering if I would be able to keep the two fans that came with it and NOT get a replacement on those, instead a replacement on JUST the radiator. Would this be unreasonable? It is not a big deal whatsoever, but the fans work super great and if I didn't have to remove them that would be awesome. Of course I completely understand if Corsair needs the whole product returned in order to complete an RMA. Thanks! Hello, we will need the fans to complete the RMA process. Link to comment Share on other sites More sharing options...
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