marv Posted July 22, 2009 Share Posted July 22, 2009 i sent an email using the automated form inquiring how much are the parts and shipping for the amd am2+ and am3 brackets, as the website states that an inquiry must be sent to customer service to have the items sent. Link to comment Share on other sites More sharing options...
Synthohol Posted July 22, 2009 Share Posted July 22, 2009 Alright I hate to ask you guys to send another email, but I think we found the problem. If possible, please send your request directly to ramguy@corsairmemory.com and in the subject field please type "H50 Bracket Request." Please include your contact information including a shipping address and let us know which bracket you are requesting. I apologize for the delay, I had thought that we had a representative who was handling these requests directly, but this was not the case. This was poor communication on our part and we will process your requests ASAP! hope this helps. Link to comment Share on other sites More sharing options...
yannifb Posted July 29, 2009 Share Posted July 29, 2009 I just ordered my bracket so all is good, but the picture made it look like there was a backplate... Is what im seeing a backplate and do i have to remove my motherboard for it? Link to comment Share on other sites More sharing options...
Wired Posted July 29, 2009 Share Posted July 29, 2009 Yes, the picture shows the backplate, and yes, you put it behind the motherboard. Link to comment Share on other sites More sharing options...
Razor94 Posted July 30, 2009 Share Posted July 30, 2009 Will there be any shipping and handling costs to receive the amd sockets? Link to comment Share on other sites More sharing options...
Wired Posted July 30, 2009 Share Posted July 30, 2009 Added it to my cart, said $5.00 USD UPS ground. Link to comment Share on other sites More sharing options...
ezra Posted August 4, 2009 Share Posted August 4, 2009 Hey guys, For those of you who've ordered the AMD brackets from the site, how quickly has Corsair been shipping them, and where are they shipping from (i.e., what city / state)? Eager to get my H50 in and am chomping at the bit for that bracket ... :laughing: Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted August 4, 2009 Corsair Employee Share Posted August 4, 2009 The bracket should ship from Fremont, CA. Link to comment Share on other sites More sharing options...
curlysir Posted August 4, 2009 Share Posted August 4, 2009 Hey guys, For those of you who've ordered the AMD brackets from the site, how quickly has Corsair been shipping them, and where are they shipping from (i.e., what city / state)? Eager to get my H50 in and am chomping at the bit for that bracket ... :laughing: Mine shipped the same day I ordered it which is good. They use UPS ground and do not offer any other option. It does come from Fremont CA. I understand the waiting, I got my cooler on Friday and the bracket didn't show up until Monday. I had everything mounted and was waiting at the door for the UPS guy and he was even early which helped. Link to comment Share on other sites More sharing options...
ezra Posted August 6, 2009 Share Posted August 6, 2009 hi, check out the attached image, which is what I see in my order status... I ordered last Friday. does this mean that my order really hasn't shipped yet, or is the order status just slow in updating? any help would be appreciated. I'm getting desperately impatient :p: Link to comment Share on other sites More sharing options...
curlysir Posted August 7, 2009 Share Posted August 7, 2009 hi, check out the attached image, which is what I see in my order status... I ordered last Friday. does this mean that my order really hasn't shipped yet, or is the order status just slow in updating? any help would be appreciated. I'm getting desperately impatient :p: I am afraid you are correct, I checked my order status and it was updated to shipped the same day and I received an e-mail the same day telling me it had shipped. Time to call Customer Support. Link to comment Share on other sites More sharing options...
ezra Posted August 7, 2009 Share Posted August 7, 2009 I am afraid you are correct, I checked my order status and it was updated to shipped the same day and I received an e-mail the same day telling me it had shipped. Time to call Customer Support. I called customer support. The item had shipped last Friday (the same day I ordered it -- thanks, Corsair), and was apparently (according to UPS tracking) delivered to my building today. Yay, looks like this weekend I'll be having some fun. Guess something got muffed up in the system's updating the order status. Link to comment Share on other sites More sharing options...
curlysir Posted August 8, 2009 Share Posted August 8, 2009 I called customer support. The item had shipped last Friday (the same day I ordered it -- thanks, Corsair), and was apparently (according to UPS tracking) delivered to my building today. Yay, looks like this weekend I'll be having some fun. Guess something got muffed up in the system's updating the order status. Glad to here that it was shipped and delivered. I was going to update that I had ordered another bracket today and I got an email stating it had shipped today, so I knew something was wrong. I am going to install a another H50 in another system so I will need another bracket. Link to comment Share on other sites More sharing options...
ezra Posted August 8, 2009 Share Posted August 8, 2009 BTW, what's the deal with the 3M tape on the AMD backplate? It is like not nearly sticky enough to do anything... Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted August 10, 2009 Corsair Employee Share Posted August 10, 2009 BTW, what's the deal with the 3M tape on the AMD backplate? It is like not nearly sticky enough to do anything... It's just there to hold itself in place until you can mount the H50 in place. The bracket itself should be able to be removed, if necessary, so it's not permanent. Link to comment Share on other sites More sharing options...
jameskelsey Posted August 11, 2009 Share Posted August 11, 2009 I've seen 2 reviews that said the AMD bracket came with the unit. Was it just added to the reviewers units or are they included in retail now? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted August 11, 2009 Corsair Employee Share Posted August 11, 2009 Reviewers may have received the AMD bracket with the unit. From what I have heard the H50 should begin shipping in retail packaging including the AMD bracket before the end of September. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.