jon_stc Posted August 29, 2017 Share Posted August 29, 2017 Hi everyone :) I have written already to Customer Service and Technical Support Center over two weeks ago but received no answer yet which I was told Corsair will get back to me in two day. This is a really urgent matter. I am hoping I could get the answer here, please. My customer is shipping some new system build to Europe which he got from me. I am using CX550M PSU and Corsair Vengeance DDR4 memory . In order to obtain technical certificates for my products I need your EC Declaration of Conformity (ROHS Directive, LVD Directive, EMC Directive) or other available certificates (i.e. IEC60950-1 CB Test Report etc). Could you please advise me where can I get those documents from? I would be grateful for any information. Thank you... Link to comment Share on other sites More sharing options...
Corsair Employee jonnyguru Posted September 1, 2017 Corsair Employee Share Posted September 1, 2017 From customer service. Not sure why it's taking them so long to get back to you. When they get such a request in, they just ask engineering for the documents if they don't have them on hand already. *shrug* Link to comment Share on other sites More sharing options...
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