Philar299 Posted November 15, 2015 Share Posted November 15, 2015 Every time i seem to restart my PC i lose access to my profiles (cant access the tab) and the keyboard is lit up to the default way when i first plugged it in. I have to go and unplug and replug the usb port for it to load my profile and the lighting goes to the way i had it set last.. any help? Thank you in advance Link to comment Share on other sites More sharing options...
Jkraghify Posted November 16, 2015 Share Posted November 16, 2015 What firmware/software versions are you using? Also what is the USB config? It takes maybe 20 seconds for my keyboard to start showing animations after login. Link to comment Share on other sites More sharing options...
Philar299 Posted November 16, 2015 Author Share Posted November 16, 2015 Firmwire Version 1.30 Bootloader Version .11 Software Version 1.11.86 I only have usb 2.0 Link to comment Share on other sites More sharing options...
Jkraghify Posted November 16, 2015 Share Posted November 16, 2015 Could you by any chance try using a different pair of USB ports? I have a feeling that these boards just work better of USB 3.0 but I've not tested that theory yet. Anyways, if it's a software bug, an easy workaround that doesn't require you to unplug the keyboard and plug it back in is to move the polling switch in the back to another polling rate, then back to 1. This reboots the keyboard. I'm not sure what causes this problem, but if I were you I would try forcing a firmware update through the CUE software. You have a K series keyboard, right? Link to comment Share on other sites More sharing options...
Philar299 Posted November 16, 2015 Author Share Posted November 16, 2015 Yep i'm using the k95. What do you mean by " move the polling switch in the back to another polling rate, then back to 1."? I'm going to try restarting now and give it a time see if it switches, but first i'm going to use different ports. Link to comment Share on other sites More sharing options...
Jkraghify Posted November 16, 2015 Share Posted November 16, 2015 There's a switch on the back of the keyboard (not the underside) that goes left/right. Move it to the far left and then back right. I'm on mobile so I don't know where in the manual it is but if you look for something called "polling switch" you'll know all about it. Link to comment Share on other sites More sharing options...
Philar299 Posted November 16, 2015 Author Share Posted November 16, 2015 Tried that and yea that does work.. but still dont understand why i have to do that each time i restart. :( Really frustrating. I did uninstall the whole thing and moved to a different port on the back. Link to comment Share on other sites More sharing options...
Philar299 Posted November 16, 2015 Author Share Posted November 16, 2015 Even happens when i put my computer to sleep. lol.. something must be wrong.. i'm pretty sure this does not happen to everyone. Link to comment Share on other sites More sharing options...
MVeritas Posted November 16, 2015 Share Posted November 16, 2015 I have the same problem and switching forward between BIOS settings doesn't work for me. Each time I start up my pc it goes to red lightings, when I kill CorsairHID.exe*32 from windows taskmanagement and then start CUE up again, it all works fine... Hopefully someone has a solution Link to comment Share on other sites More sharing options...
Philar299 Posted November 16, 2015 Author Share Posted November 16, 2015 Hopefully.. I didnt just spend 200 dollars on a keyboard to keep doing that everytime I boot up. Link to comment Share on other sites More sharing options...
MVeritas Posted November 17, 2015 Share Posted November 17, 2015 Another quick fix you can do is to switch off the feature that CUE starts up on windows boot. Then when your pc is started up, manually start CUE, it's still not optimal but it works for me and is easier than unplugging the USB or kill and then restart the CUE Link to comment Share on other sites More sharing options...
Philar299 Posted November 17, 2015 Author Share Posted November 17, 2015 Another quick fix you can do is to switch off the feature that CUE starts up on windows boot. Then when your pc is started up, manually start CUE, it's still not optimal but it works for me and is easier than unplugging the USB or kill and then restart the CUE Awesome! Thanks. Thats actually more ideal. I'll try it tonight. I opened a ticket with Corsair support. We will see what they say. Link to comment Share on other sites More sharing options...
Philar299 Posted November 18, 2015 Author Share Posted November 18, 2015 Another quick fix you can do is to switch off the feature that CUE starts up on windows boot. Then when your pc is started up, manually start CUE, it's still not optimal but it works for me and is easier than unplugging the USB or kill and then restart the CUE that does not work for me. Link to comment Share on other sites More sharing options...
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