cristiano980 Posted March 14, 2019 Share Posted March 14, 2019 Good evening, for a few weeks now I have been continuously visualizing the following error: Origin Runtime Broker Summary Has stopped working Date 14/03/2019 06:25 State Report sent Description Path of the application that generated the error: C: Windows System32 RuntimeBroker.exe Signature of the problem Problem event name: MoBEX Package Full Name: Microsoft.WindowsFeedbackHub_1.1805.2331.0_x64__8wekyb3d8bbwe Application name: praid: runtimebroker07f4358a809ac99a64a67c1 Application version: 10.0.17763.1 Application timestamp: d42c5158 Module name with errors: ucrtbase.dll Module version with errors: 10.0.17763.348 Timestamp module with errors: 26a80883 Exception offset: 000000000006e91e Exception code: c0000409 Exception data: 0000000000000007 SO version: 10.0.17763.2.0.0.256.48 Local Setting ID: 1040 Additional information 1: 8e45 Further information 2: 8e45b4f964e59f812268c345acda94a5 Further information 3: 2afe Further information 4: 2afe07cfc477b0935e9b2ad228dedb50 More information on the problem Bucket ID: 0d27410ff1df983ab0211798f368449b (1162236124524463259) ucrtbase.dll is a dll connected to the icue software, moreover every time I turn off the computer this also appears: Origin Corsair.Service Summary Has stopped working Date 14/03/2019 07:24 State Report sent Description Path of the application that generated the error: C: Program Files (x86) Corsair CORSAIR iCUE Software Corsair.Service.exe Signature of the problem Problem event name: CLR20r3 Problem signature 01: Corsair.Service.exe Problem signature 02: 3.13.0.11 Problem signature 03: 5c52e5e1 Problem signature 04: System.Management Signature problem 05: 4.7.3190.0 Signature problem 06: 5b6947cb Signature issue 07: 8a Signature problem 08: 51 Problem signature 09: PSZQOADHX1U5ZAHBHOHGHLDGIY4QIXHX SO version: 10.0.17763.2.0.0.256.48 Local Setting ID: 1040 Additional information 1: 2beb Further information 2: 2beba6fb4680d73a8c78ca7c24ccdb46 Further information 3: 900a Further information 4: 900ace4b71a5dd638cea219188cb9500 More information on the problem Bucket ID: e9766d44275eea45f07c79dfa4df20ca (1187958403169722570) do you know what it can depend on and if there is a solution? Thank you Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Calico Jack Posted March 29, 2019 Corsair Employee Share Posted March 29, 2019 ucrtbase.dll is a general dll associated with C++. It's not specifically related to iCUE. According to the error, that's related to some Windows Feedback message that pops up that I guess isn't operating correctly on your system. Why do you think this is associated with iCUE? The second error is likely just Windows force closing iCUE during shutdown, which can generate an access error in the driver. It doesn't indicate an actual issue. Link to comment Share on other sites More sharing options...
Recommended Posts