zambosky Posted June 16, 2013 Share Posted June 16, 2013 Greetings. First of all time ago I updated my Accelerator firmware to 5.03 inside Windows 7 X64, so please consider my pc as ok per Bios and drivers and ahci and so on. Today I installed and run the new SSD toolbox .. press update firmware .. new firmware available (5.05) .. downloaded.. But when I press ok .. green bar stop at 95% (approximately) and a message pops up: Update failed without any other error message or code.. Of course I run the program qithin admin login and disabled my antivirus.. Please anyone could help ? Best regards and thank you in advance UPDATE I tried to update the firmware with Corsair FieldUpdater 1.1 .. and .. surprise : my Accelerator it's not listed ! So what now ?? Again . I wil appreciate your help Link to comment Share on other sites More sharing options...
Toasted Posted June 17, 2013 Share Posted June 17, 2013 Does the toolbox detected the Accelerator? If so, see if you can update the firmware again. Have you tried disconnecting the SATA power cable for a few seconds then plugging it back in? Tried a different SATA data cable? If the Accelerator is still not working. Request an RMA to replace the drive. Link to comment Share on other sites More sharing options...
zambosky Posted June 17, 2013 Author Share Posted June 17, 2013 Does the toolbox detected the Accelerator? If so, see if you can update the firmware again. Have you tried disconnecting the SATA power cable for a few seconds then plugging it back in? Tried a different SATA data cable? If the Accelerator is still not working. Request an RMA to replace the drive. Thank you for the reply. No, the toolbox doesn't detect the toolbox ( and even old software doesn't detect it anymore) .. No, I did not tried to disconnect power cable .. and no, I havenìt tried another cable.. Anyway the SSD it's perfectly working, and Windows 7 can see it without problems so no RMA in my mind.. Reading just a few other posts the problem could be connected both with fw 5.03 and Intel Rapid Storage 12.5 .. I updated months ago the ssd from 1.3.3 to 5.03 when IRS was 11.5 .. I have not another pc to use to update the firmware and anyway I really cannot understand why The Corsair, one of the best campanies in the world, it's unable to make a software able to run even in a raid environment. And please note : the SSD with Dataplex it's perfectly running in my raid system so why a simple thing such as a firmware update it's impossible ? I recently updated my LG blu ray and no problems at all.. Thank you for your help, my friend Best regards, Sergio Link to comment Share on other sites More sharing options...
Incriminated Posted June 19, 2013 Share Posted June 19, 2013 you should request RMA in my opinion... if later a newer FW comes out that may addresses fixes with whatever we never know :D: (think of compatibility with newerish boards-chipsets or others) you can no-more update because the warranty might have run out. you could try again with changing to MSAHCI sata-controller driver and reboot before. of cause close any propriety sata-bus accessing software solutions while trying an update, so close the symbol of IRS and stop any regarding possibly installed iwndows servces ;): Link to comment Share on other sites More sharing options...
Yellowbeard Posted June 24, 2013 Share Posted June 24, 2013 You cannot update an Accelerator drive while it is being used as a cache drive. It needs to be secure erased and you may have to uninstall the Dataplex software to update it so that the software does not interfere with the update. Link to comment Share on other sites More sharing options...
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