TheTinusNL Posted August 23, 2017 Share Posted August 23, 2017 Proud owner of a Corsair VOID Wireless for 1,5 years now. However, one thing that caught my attention at the very first moment I used it is the volume levels in Windows. Adjusting the volume with increments of 2 with the on-headset adjuster or on-keyboard rocker, I found that: - level 2 is a bit low, but still audible - level 4 is perfectly audible, it's the level I use most of the time - level 6-10 is okay for when I use it with my windows open (wind, traffic and such) - everything higher than that is audible through my whole room, which is at max 4 meters away from the headset. In addition, listening to it for more than 10 minutes had some serious impact on my ears and even gave me a slight headache. I haven't touched sound presets in CUE or Windows. I am running the latest version of both CUE software and VOID firmware, as well as Windows. I have CUE profiles based on the default presets, where I only change stereo/surround and some keyboard (K65) settings when switching to a game. Volume across all profiles is not the issue here, just to be clear. This never used to be a problem, until I recently: - had a near-deaf experience when all my sound settings were (for some unknown reason) set to default, including Windows volume level 100. - started recording my gameplays, where almost nothing could be heard. When I play with the sound through my monitorspeakers instead of my headset (on very hot days for example), which is around 80, this is not an issue anymore, while still maintaining a good volume level. I've searched for others with the same problem, but usually ended up with someone whose sound was too low instead of high. Eventually I stumbled across some topics that were either outdated, or had a solution that did not work for me. For example: https://steamcommunity.com/app/730/discussions/0/523897023724020017/ http://forum.corsair.com/v3/showthread.php?t=152605 How do I change something to make level +-50 the default perfectly-audible volume level instead of 4, like my previous (non-Corsair) headset? As this increases the amount of control I can have over my volume, as well as prevents me from possible future (near-)deaf experiences and will improve my overall recordingexperience. Or do I have a malfunctioning Void Wireless? Thanks in advance, TheTinusNL Link to comment Share on other sites More sharing options...
Toasted Posted August 24, 2017 Share Posted August 24, 2017 Have you tried adjusting the slider under Windows Mixer to reduce the volume of applications? Link to comment Share on other sites More sharing options...
TheTinusNL Posted August 24, 2017 Author Share Posted August 24, 2017 Have you tried adjusting the slider under Windows Mixer to reduce the volume of applications? Those are the levels I am talking about. I have all applications + Windows on 4/100. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted August 29, 2017 Corsair Employee Share Posted August 29, 2017 What version of CUE do you have currently installed? Try rolling back to a previous version of CUE and let me know if the issue continues: http://forum.corsair.com/v3/showthread.php?t=138472 Link to comment Share on other sites More sharing options...
TheTinusNL Posted August 30, 2017 Author Share Posted August 30, 2017 What version of CUE do you have currently installed? Try rolling back to a previous version of CUE and let me know if the issue continues: http://forum.corsair.com/v3/showthread.php?t=138472 I have tried: 2.16.87 1.16.42 1.10.67 All with the latest firmware (39.02) on my VOID Wireless according to CUE. 1.10.67 gave no audio at all, while 1.16.42 and 2.16.87 (latest) did not fix the problems. I can try more versions but I assume they all give the same results? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted September 7, 2017 Corsair Employee Share Posted September 7, 2017 Do you have the same issue if you uninstall CUE and play audio through the headset? Link to comment Share on other sites More sharing options...
TheTinusNL Posted September 8, 2017 Author Share Posted September 8, 2017 Removed CUE, restarted my computer: still the same problem. Link to comment Share on other sites More sharing options...
TheTinusNL Posted October 21, 2017 Author Share Posted October 21, 2017 Any further help would be appreciated. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.