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  #46  
Old 12-10-2016, 03:35 AM
Simas Simas is offline
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Quote:
Originally Posted by Corsair Chris View Post
It's actually going into bootloader mode. Send me a PM with your email address and I'll send how to fix it.
Chris if you can help mine Void se i buy them on october and was working fine not power up at all but pc usb sound him connected
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  #47  
Old 12-11-2016, 06:14 AM
Toasted Toasted is offline
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Chris is no longer with Corsair.

If you would like Corsair's assistance with your problem, you can call via Skype by calling their toll free number or by submitting a ticket via Corsair's Support portal.

Alternatively, If your headset shows no sign of life, Put the headset into bootloader mode and restore it via CUE. instructions can be found here;
http://forum.corsair.com/v3/showthread.php?t=152196
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  #48  
Old 03-04-2017, 02:36 PM
godisone2017 godisone2017 is offline
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Default my void corsair died today wont charge

Quote:
Originally Posted by Corsair Chris View Post
It's actually going into bootloader mode. Send me a PM with your email address and I'll send how to fix it.
my email address is tankbiddyz@gmail.com
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  #49  
Old 03-05-2017, 06:15 AM
Toasted Toasted is offline
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@godisone2017

Send a support ticket to Corsair via their support portal for more further help.
https://corsair.secure.force.com/
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  #50  
Old 06-26-2017, 07:57 AM
LarsOnPc LarsOnPc is offline
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My email is lars.03.schoonover@gmail.com
Please send me how to fix it.
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  #51  
Old 07-02-2017, 09:02 AM
Toasted Toasted is offline
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You will want to create a support ticket with Corsair then submit a ticket for assistance.
http://support.corsair.com/
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  #52  
Old 08-26-2017, 03:39 PM
Orzelek92 Orzelek92 is offline
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I have this some problem. Please send my how i can fix this: orzelek92@gmail.com
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  #53  
Old 08-27-2017, 12:58 AM
eDonkey eDonkey is offline
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Default Headset not charging

Quote:
Originally Posted by Corsair Chris View Post
It's actually going into bootloader mode. Send me a PM with your email address and I'll send how to fix it.
I cannot pm you as it does not let me ?
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  #54  
Old 08-30-2017, 06:30 AM
toxiklown toxiklown is offline
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Quote:
Originally Posted by matmoua View Post
Today it stopped working. No power and won't turn on. The charging lights don't come on even after charging it over night. I bought this on 8/28. It's not the cord, I tested it on my phone to make sure it would give my phone a charge. Any ideas?
bump. i tried holding the volume knob and the power button while plugging the headset it and it uninstalled something then reinstalled it then continues to do nothing. :/ i think CUE is detecting it but if i try and force a firmware update it says that it's disconnected after like, 10 percent although the cord charges my phone with no problems

Last edited by toxiklown; 08-30-2017 at 06:40 AM.
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  #55  
Old 08-30-2017, 12:49 PM
toxiklown toxiklown is offline
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...are these forums even checked?
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  #56  
Old 08-31-2017, 08:05 AM
Toasted Toasted is offline
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toxiklown,

If you have already tried recovering the headset via bootloader mode and it still has not helped, put in a support ticket with Corsair. Otherwise, if you pressed a button while plugging the headset in, It will put it into bootloader mode.

https://support.corsair.com/

More info. on bootloader recovery.
http://forum.corsair.com/v3/showthread.php?t=152196
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  #57  
Old 09-30-2017, 11:08 PM
Lavi12 Lavi12 is offline
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Hey Chris, just purchased this headset and after fully charging will not turn on! If you could send me a PM thats be great.
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  #58  
Old 10-02-2017, 02:37 PM
Corsair Nick Corsair Nick is offline
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I would suggest going through toasted's comments above, and if you are not able to recover from bootloader mode, submit a ticket and one of our Technical Support staff can help you out with an RMA.
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  #59  
Old 10-02-2017, 04:03 PM
Hoffax Hoffax is offline
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I was playing a game when my headset started beeping that the battery was low, so i plugged in the charger, and then the headset started beeping rapidly at an even pace and wouldnt stop beeping for over a solid minute, so i unplugged the charging cable and the beeping stopped. So i tried plugging in the cable once again and the same thing happened, only this time the headset just stopped working and was no longer connected to the dongler or emitting any lights. I tried plugging the headset into another wallsocket, but no light was emitting whatsoever, And also the left earphone was super hot and smelled burnt. I updated the dongler firmware and tried pairing it, but the headset remains dead and not light is working. when i plug the headset into the computer via a micro usb to USB cable, it showed up as a "Avnera" device.

What do i do?

Last edited by Hoffax; 10-02-2017 at 04:28 PM.
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  #60  
Old 10-03-2017, 04:43 PM
Corsair Nick Corsair Nick is offline
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Try performing the steps Toasted outlined above in his post.

Quote:
Originally Posted by Toasted View Post
If you have already tried recovering the headset via bootloader mode and it still has not helped, put in a support ticket with Corsair. Otherwise, if you pressed a button while plugging the headset in, It will put it into bootloader mode.

https://support.corsair.com/

More info. on bootloader recovery.
http://forum.corsair.com/v3/showthread.php?t=152196
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