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  #1  
Old 08-23-2015, 06:48 PM
Gregathor Gregathor is offline
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Default VOID mic volume

I have turned every mic setting I could find to max but people still have a hard time hearing me unless the mic is uncomfortably close to my mouth. Any suggestions for fixing this issue?
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  #2  
Old 08-25-2015, 11:11 PM
angusbeef angusbeef is offline
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i have had the same results with this headsets mic. I have found no solution.
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  #3  
Old 08-26-2015, 07:34 PM
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Quote:
Originally Posted by Gregathor View Post
I have turned every mic setting I could find to max but people still have a hard time hearing me unless the mic is uncomfortably close to my mouth. Any suggestions for fixing this issue?
Quote:
Originally Posted by angusbeef View Post
i have had the same results with this headsets mic. I have found no solution.
Do yall have a wired version or a wireless version and what is your firmware version? I was testing a pre release wired version and the mic was overly sensitive. But my new wireless one is far less sensitive.
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  #4  
Old 08-26-2015, 07:35 PM
Gregathor Gregathor is offline
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Quote:
Originally Posted by zheren159 View Post
Do yall have a wired version or a wireless version and what is your firmware version? I was testing a pre release wired version and the mic was overly sensitive. But my new wireless one is far less sensitive.

I'm using the wireless on firmware version 31.00
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  #5  
Old 09-01-2015, 02:13 PM
..AlLkNoWinG.. ..AlLkNoWinG.. is offline
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I use mine for CSGo in chat, Steam chat, and Skype without issues. What are you using to test the mic?
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  #6  
Old 09-01-2015, 06:08 PM
Event Horizon Event Horizon is offline
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My Void wireless black also has low mic volume with firmware 31.00.

Last edited by Event Horizon; 09-01-2015 at 06:17 PM.
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  #7  
Old 09-02-2015, 12:13 AM
Gregathor Gregathor is offline
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People have trouble hearing me over skype / mumble / teamspeak.
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  #8  
Old 09-02-2015, 01:04 AM
QuadraKev QuadraKev is offline
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The mic is indeed fairly quiet. Hopefully Corsair implements some sort of software-based gain boost or something into CUE.
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  #9  
Old 09-03-2015, 12:07 PM
Corsair Chris Corsair Chris is offline
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Hi all, thanks for the feedback regarding the mic being too quiet. I've already logged this in with software team and we should be able to implement a higher mic ceiling in the upcoming CUE update.
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  #10  
Old 09-03-2015, 03:37 PM
Event Horizon Event Horizon is offline
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Sweet! Glad to hear this Chris from Corsair. We look forward to the update =)
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  #11  
Old 09-04-2015, 04:20 PM
Corsair Chris Corsair Chris is offline
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One resolution that I've been instructed to mention is to bend the mic closer to your mouth, this should help with Mic Volume levels.
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  #12  
Old 09-04-2015, 07:37 PM
QuadraKev QuadraKev is offline
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Quote:
Originally Posted by Corsair Chris View Post
One resolution that I've been instructed to mention is to bend the mic closer to your mouth, this should help with Mic Volume levels.
Can the mic be bent? I feel a bit nervous about doing that, haha.
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  #13  
Old 09-05-2015, 05:21 PM
Stim0x Stim0x is offline
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Had this issue with the H2100, which is one of the reasons why I returned it (twice) in the end.

I am having the same issue with the void wireless 7.1 on Windows 10.

Microphone level inaudible unless the mic is up close.

Hope this is resolved soon.
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  #14  
Old 09-08-2015, 01:52 PM
Corsair Chris Corsair Chris is offline
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Quote:
Originally Posted by Reapexx View Post
Can the mic be bent? I feel a bit nervous about doing that, haha.
We wrapped the wire (steel) with a Thermoplastic elastomers (TPE), which is a combination of plastic and rubber to allow it to bend and keep the insides safe.

At work I have mine bent like this much




and we had our audio team do extensive testing to see the "optimal" position of the headset and came up with

. The result of bending it 30° in ward towards the face was a 5dB improvement. But you can bend it more but at that point, the mic might pick up breaths and blows.
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Last edited by Corsair Chris; 09-08-2015 at 02:25 PM.
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  #15  
Old 09-09-2015, 04:30 AM
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I'm glad to learn that the mic can be bent, but no user would ever think to do that for fear of breaking it. It's a shame to see this issue made it to market.
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