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  #1  
Old 09-20-2017, 08:55 PM
sean85 sean85 is offline
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Default Corsair VOID wireless won't turn on

I purchased a VOID wireless headset back in March and have used it on and off since with no issues until yesterday. After a session of gaming with no problems I had turned my pc to sleep mode and went to turn off my headset as I normally do. And this time it was different it wouldn't turn off in the normal 2 seconds of holding the power button. So I had to hold it for a bit long then it finally shut off. The next morning I tried to start it up and nothing happens, no lights come on the headset, so I thought maybe battery was dead. Plugged it in and the light on the microphone starting pulsing as it does during charging. Now fully charged the light is green on microphone but when I push and hold power button none of the side lights will come on at all.

Any ideas?
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  #2  
Old 09-22-2017, 08:45 AM
Toasted Toasted is offline
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Is the headset detected in Windows when plugged in?

Open Devices and Printers (Control Panel) and check if the headset is seen under Unspecified.
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  #3  
Old 12-16-2017, 12:14 AM
zuse720 zuse720 is offline
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Default Corsair VOID wireless won't turn on

i have this same issue wont turn on and the headset alone dose turn on like no rgb light turn on or when i put it to charge the light wont turn like it used to
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  #4  
Old 12-16-2017, 02:39 AM
Corsair Nick Corsair Nick is offline
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Let us know if what Toasted shows up

Quote:
Is the headset detected in Windows when plugged in?

Open Devices and Printers (Control Panel) and check if the headset is seen under Unspecified.
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  #5  
Old 12-17-2017, 04:09 AM
zuse720 zuse720 is offline
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yes it shows up as Avnera AV6302 in control panel when i plug it in and i have froced updated and still dosnt turn on
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  #6  
Old 12-18-2017, 03:45 PM
Corsair Nick Corsair Nick is offline
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Sounds like you might need a replacement dongle. You'll need to submit a support ticket and one of our Technical Support staff can help you with the replacement:

http://support.corsair.com/
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