Tobalex Posted January 5, 2018 Share Posted January 5, 2018 Hello, i have a problem with the scroll wheel of my mouse. The output is sometimes completely random. For example when i am scrolling up it doesn't register it or it is even scrolling down. These wrong outputs are only for a single "click". So when i am trying to do precise movements these are really annoying. I already tested if they happen when the mouse wheel is in a certain position but they appear randomly. These problems happen on my laptop too so it's probably not a hardware or software problem. I also cleaned everything already but that didn't improved it. Does anyone have any suggestion on what else i could try? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted January 5, 2018 Corsair Employee Share Posted January 5, 2018 You'll want to get the mouse replaced through our RMA system. Go ahead and submit a ticket through our support portal, and one of our technical support staff can help you with the replacement. http://support.corsair.com/ Link to comment Share on other sites More sharing options...
thomassie2000 Posted May 26, 2018 Share Posted May 26, 2018 You'll want to get the mouse replaced through our RMA system. Go ahead and submit a ticket through our support portal, and one of our technical support staff can help you with the replacement. http://support.corsair.com/ I have the same problem with my Sabre RGB but i got it as a gift from someone and that person lost the proof of purchase, what can i do now? i tried reinstalling the software and i cleaned the mouse. Link to comment Share on other sites More sharing options...
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