kilroy2963 Posted November 10, 2018 Share Posted November 10, 2018 Im getting a Corsair Service stopped working error at start up in the reliability monitor at start up using the latest version of ICUE. Strange thing is that it does not show up in Event Viewer, at least not in Application or System events. Here is what was logged into reliability monitor. Source Corsair.Service Summary Stopped working Date 11/10/2018 12:25 AM Status Report sent Description Faulting Application Path: C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\Corsair.Service.exe Problem signature Problem Event Name: CLR20r3 Problem Signature 01: Corsair.Service.exe Problem Signature 02: 3.9.0.13 Problem Signature 03: 5bc8419e Problem Signature 04: System.Management Problem Signature 05: 4.7.3190.0 Problem Signature 06: 5b6947cb Problem Signature 07: 8a Problem Signature 08: 51 Problem Signature 09: PSZQOADHX1U5ZAHBHOHGHLDGIY4QIXHX OS Version: 10.0.17763.2.0.0.256.48 Locale ID: 1033 Additional Information 1: 2beb Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46 Additional Information 3: c053 Additional Information 4: c053ca3506b3852520dc5ab6c3c0b21f Extra information about the problem Bucket ID: 7017db24eee7b4e87c53343e5ecdead1 (2041032498612136657) Link to comment Share on other sites More sharing options...
DevBiker Posted November 10, 2018 Share Posted November 10, 2018 Yes, this does happen. It's an exception somewhere in WMI (Windows Management Instrumentation), which the Corsair Service uses for hardware detection and other things. Corsair is aware of the issue but there's no timeline for a fix. I can say that removing the dependency on WMI would be a massive undertaking. Link to comment Share on other sites More sharing options...
kilroy2963 Posted November 10, 2018 Author Share Posted November 10, 2018 Okay thanks for the information, it doesn't seem to be any real problem but I wanted to make sure. Link to comment Share on other sites More sharing options...
1ntel Posted December 5, 2018 Share Posted December 5, 2018 This issue still happens for me. Link to comment Share on other sites More sharing options...
DevBiker Posted December 6, 2018 Share Posted December 6, 2018 Yes, Corsair is aware of these issues with WMI. Unfortunately, fixing them isn't likely going to be easy or quick. They've done quite a bit to work around it and it typically doesn't cause a serious operational issue as iCue will restart the service automatically though it is annoying. Link to comment Share on other sites More sharing options...
STOPchris Posted February 17, 2019 Share Posted February 17, 2019 This has still not been fixed? Are you guys really this incompetent? Link to comment Share on other sites More sharing options...
Gabbatek Posted February 17, 2019 Share Posted February 17, 2019 yeah icue actually crashes for me now :D normally during apex legends. Not forgetting this bug which customer services still haven't helped me with [ame] [/ame] Link to comment Share on other sites More sharing options...
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