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Windows Lock Key And Volume Mute Key Not Working ! Help !


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As menttion in title my win lock and volume mute key not working , i tried reinstalling i cue and older version nothing helped ! rest all key are working fine just the volume mute key and windows lock key not working ! windows lock key on keyboard also stuck on red color , i tried removing keyboard cables n all still no use ! is there anything anyone know please help me !:(:

IMG_20180919_223857.thumb.jpg.70e791431fcaeeefc012455cdc70eb1a.jpg

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  • 2 years later...
  • Corsair Employee

Please try a soft reset on your keyboard as the first step here:

 

https://help.corsair.com/hc/en-us/articles/360025465031-How-to-Reset-your-keyboard

 

If this doesn't help, please open a ticket with support and our team can assist with a firmware flash as a next step here.

 

You can create a ticket using the Support Ticket System link at the top of this page.

 

Thank you.

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