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  #1  
Old 11-12-2018, 10:02 AM
Tzseng Tzseng is offline
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Post ST100 7.1 Surround and Sound Profile not working

As title, 7.1 Surround and sound profile on my ST100 RGB Stand suddenly not working. Only normal stereo sound. When i clicked on those buttons, only voice prompt but nothing changes.
I had tried re-install icue (latest version), force update firmware but still no luck. But worked flawlessly in my other PC... anyway to totally remove corsair drivers?
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  #2  
Old 11-13-2018, 02:49 PM
Corsair Mint Corsair Mint is offline
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You can remove the drivers from Device Manager, it should be under Audio Inputs and outputs. Right click to uninstall and check the box to delete the driver. Then, when you reconnect it/reinstall iCUE, it'll reinstall it.
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Old 11-14-2018, 07:11 AM
Tzseng Tzseng is offline
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I tried but it doesn't have the delete driver check box there. I tried uninstall it from Device Manager and change to other usb port, the problem still remains.
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Old 11-14-2018, 06:47 PM
Corsair Mint Corsair Mint is offline
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I'd recommend submitting a ticket with support so they can continue looking into this issue for you.

http://support.corsair.com
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