EstebanRP Posted March 4, 2017 Share Posted March 4, 2017 I've bought a scimitar pro rgb 2 weeks ago, i've installed the cue software, modify the profiles as i like and save, that worked 3 times. Today, i change two profiles and try to save, but it took 1 hour and still at 0%, then i clicked on cancell but the program freeze and close. Now i opened again the CUE and show no progress and the progression bar didn't even move. The advice says something like: "Don't restart the program or disconnect the device while saving the profile or it may harm the device". What can i do? Link to comment Share on other sites More sharing options...
Comet 1626864951 Posted March 5, 2017 Share Posted March 5, 2017 Call Corsair Support! Link to comment Share on other sites More sharing options...
Toasted Posted March 5, 2017 Share Posted March 5, 2017 Please fill out your system specs. http://forum.corsair.com/v3/profile.php?do=extra You will want to try a different USB port and see whether anything changes. I would not really worry about the message as its highly unlikely anything was changed as it is still on 0%, It's probably a communication issue instead. Link to comment Share on other sites More sharing options...
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