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  #1  
Old 03-14-2018, 09:57 PM
sharknapster sharknapster is offline
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Default CUE frozen lights K70 LUX RGB and GLAIVE RGB

I recently bought my K70 LUX RGB + GLAIVE RGB + VOID PRO WIRELESS RGB kit. I installed the latest version of CUE and am having problems with keyboard and mouse lighting.

After a certain period of time, I can no longer control the illumination by means of the key on the keyboard. I squeeze her and nothing happens. The same happens with the mouse, I can not change the DPI through it.

This problem only resolves, temporarily, when I close the CUE. If I open the CUE again, after some time, the problem occurs again.

Suggestions? Anyone else going through it?

CUE version: 2.24.35
Windows 10 x64
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  #2  
Old 03-14-2018, 10:21 PM
sharknapster sharknapster is offline
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I found a way to reproduce the problem:

If I use the keyboard volume scroll, this problem happens. And this is only happening when I use the keyboard scroll! I did the test using the scroll of the headset and the problem did not happen.

Could someone from Corsair speak up?
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  #3  
Old 03-15-2018, 10:34 AM
AbdurRafay AbdurRafay is offline
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I am legit having the exact same issue
I have the Corsair k70 LUX RGB and using the volume wheel disables the use of the brightness and windows lock buttons
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  #4  
Old 03-16-2018, 12:19 AM
qasim91 qasim91 is offline
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Same issue here with the volume scroll. Got same keyboard and mouse as you. Only happened after updating to the latest version of CUE (2.24.35)
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  #5  
Old 03-16-2018, 02:02 AM
Mindphaser Mindphaser is offline
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Corsair K70 RGB & Corsair Scimitar RGB Yellow
OS: Windows 10 64 Bit with latest Updates


Got the same issue after updating CUE to the latest Version.

Using the Volume Wheel on K70 will immediality lock the Brightness
as well as Mouse RGB stop working. Set Macros in Mouse+Keyboard
will stop working too.

Same issue happens after a while randomly without touching Volume
Wheel. Also Keyboard is showing all of a sudden reverted colors while
booting until CUE is loaded.

- Did reset profiles/removed profiles
- Updated USB Drivers
- Followed like every single advise found on internet

Uninstalling CUE latest version and installing the earlier Version
did not fix it, same behaviour remains.

Keyboard and Mouse are running latest Firmware.

Thank you for looking into this issue.

Edit:
Forgot to add, closing CUE Software and restarting CUE will fix the issue
for a short while but this is not really a fix rather more annoying.

Last edited by Mindphaser; 03-16-2018 at 02:09 AM. Reason: Additional Info
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  #6  
Old 03-17-2018, 03:20 AM
Afu Afu is offline
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Yup just got this issue after updating CUE. Fun times
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  #7  
Old 03-17-2018, 03:46 AM
dorsair dorsair is offline
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Unhappy

I'm having same problem
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  #8  
Old 03-17-2018, 03:50 AM
dorsair dorsair is offline
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is possible to have the link of the exactly version software? thank you
i can't find it enywere...

Last edited by dorsair; 03-17-2018 at 03:55 AM.
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  #9  
Old 03-17-2018, 09:27 AM
pgamaleri pgamaleri is offline
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Same problem K70 RGB LUX - M65 Pro
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