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Returning a product, mailing costs?


Lightninstu

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Hello everyone

 

I just visited a mailing point close to me, to return a Corsair PSU, case #5398554.

 

It's like 3 months old, so there's still warranty ofcourse.

However, I had to pay about €17 to send this package to Corsair in The Netherlands. I can prove this with bills and such. Does this get refunded by Corsair? Like it's not really my fault that I have to send that package.

 

Greetings!

 

Jens Goossens

Belgium

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  • Corsair Employee
I am sorry but normally you would pay the shipping to us and we pay the shipping to replace it. However, you can speak with our customer service and explain your case to them before you ship the part as they would be able to make that call.
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