Zeromaz Posted March 17, 2018 Share Posted March 17, 2018 I submitted a request to exchange this out from Amazon.... however, I just wanted to double check to make sure that this noise level is abnormal. [ame]https://youtu.be/Sm6T-gX-GjE[/ame] I can hear this from across my livingroom. This is at idle... no programs running. I was under the impression this was a very quiet PC. I do expect a little bit of noise but this is the loudest computer I've had in probably close to 10 years. This was recorded on my Iphone SE. SPL meter reads 55 decibels over the case Link to comment Share on other sites More sharing options...
Zeromaz Posted March 18, 2018 Author Share Posted March 18, 2018 So this is whats happening to my video. My screen works great on my other computer... and for some reason with the Corsair One Pro, Gsync won't bump me beyond 60 FPS. I get 100 FPS on my old computer. [ame]https://youtu.be/aQWF_ldR5nM[/ame] This is the noise level i'm experiencing. I hear it all the way from across the livingroom. Its the loudest computer I've had in the past 8-10 years. [ame]https://youtu.be/Sm6T-gX-GjE[/ame] Link to comment Share on other sites More sharing options...
c-attack Posted March 18, 2018 Share Posted March 18, 2018 Video Drop out: Is that an Acer X34 monitor? If so, go into the settings via the monitor control panel underneath and then the "overclock" section. Change to refresh rate to 95 Hz then back to 100 Hz and then select the reboot and apply option. Normally this is enough to stop that. I have experienced this a few times over the last year. The reboot is normally enough, but you may need to drop 95 Hz is it is not. The general noise sounds like pump whine, but I don't really know what is in there and I am not familiar with how Corsair handles changes on the Corsair One. I suspect you have to send it all in and thus Amazon may be the better path. I would prefer Corsair answer this part. Technically this is the user forums, so you may need to submit a support ticket from the Link at the top of this page. No reason not to pursue both options. Link to comment Share on other sites More sharing options...
Zeromaz Posted March 18, 2018 Author Share Posted March 18, 2018 Thank you for the advice. Yes it is an x34... I've done what you suggested, however, the screen drops out nonstop, even with rebooting. If i change my refresh rate in my nvidia settings to anything other than 60Hz, its even more sever than the video i've posted.... man, what a bummer Link to comment Share on other sites More sharing options...
c-attack Posted March 18, 2018 Share Posted March 18, 2018 Hmmm... the Nvidia control panel should automatically change to your refresh rate when you change it from the monitor panel. So this happens at anything above 60Hz? What GPU is inside the C-One? Link to comment Share on other sites More sharing options...
Zeromaz Posted March 18, 2018 Author Share Posted March 18, 2018 Yes. any setting will make the video dropout worse. Its already bad without changing anything and leaving it at 60Hz. Its the normal 1080, no TI version. Link to comment Share on other sites More sharing options...
c-attack Posted March 18, 2018 Share Posted March 18, 2018 I don't suppose you have another Display Port cable lying around to try? Technically, all DP cables should be able to handle all resolutions and refresh rates (up to a point), but a bad cable is a bad cable. No DVI on that panel, but maybe if you have a HDMI 2.0 or better from a 4K TV you could try that and see if the cable is the culprit. Link to comment Share on other sites More sharing options...
Zeromaz Posted March 18, 2018 Author Share Posted March 18, 2018 i don't have another DP cable on hand but i did plug in another monitor with an HDMI cable and it does the same thing. i'm so bummed out. c-attack, i want to thank you for helping me try to resolve this. I appreciate it very much. i'll chalk this one up as a loss and move on Link to comment Share on other sites More sharing options...
c-attack Posted March 18, 2018 Share Posted March 18, 2018 Yeah, I am sorry. That really sucks. Link to comment Share on other sites More sharing options...
Zeromaz Posted March 18, 2018 Author Share Posted March 18, 2018 I'm surprised Corsair CJ had time to post on the past 4 threads this morning but not on this one. Link to comment Share on other sites More sharing options...
todou Posted March 18, 2018 Share Posted March 18, 2018 You should contact corsair. I have loud noise device first time, and they replace me a new one, much better, but still noise. I think 20db is impossible, I have sound meter, and My devices run 35db round. Link to comment Share on other sites More sharing options...
c-attack Posted March 18, 2018 Share Posted March 18, 2018 You have to be careful with sound pressure data. The specified numbers from manufacturers are almost always anechoic chamber measured. Any room in your house is considerably over that noise floor with nothing in it. Still, I think the issue with this is the particular sound being made is high pitch and a rather annoying frequency. That is going to travel quite a bit. Regardless, it is not supposed to make that noise and needs to be dealt with. There is no reason to make yourself miserable enduring that kind of thing. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair StormShadow Posted March 19, 2018 Corsair Employee Share Posted March 19, 2018 Hi Zeromaz, Have you submitted a ticket on our support page? Let's get your unit replace, this is not normal. Just out of curiosity, did you happen to see any packaging damage to your unit when it was delivered? Link to comment Share on other sites More sharing options...
Zeromaz Posted March 19, 2018 Author Share Posted March 19, 2018 I did not notice anything wrong with the box. It was pristine. The way amazon had it packaged was Corsair's box, plastic bag outside of that, box outside of that (very snug fitting), and finally another box which has small horizontal movement of maybe 3 inches in either direction, but no vertical movement. No damage on any of the boxes. I've put in for an exchange on amazon's website after calling Corsair and hearing that my quickest option was to return to amazon. If however, I receive the next one and I am having a similar issue, I'd like to exchange it directly from Corsair. Link to comment Share on other sites More sharing options...
lreypei Posted March 19, 2018 Share Posted March 19, 2018 which is your LOT?, just curiosity I'm in your same position. Link to comment Share on other sites More sharing options...
Zeromaz Posted March 19, 2018 Author Share Posted March 19, 2018 I’m sorry. I wish i had checked. I sent it out this morning before work Link to comment Share on other sites More sharing options...
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