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Old 01-17-2019, 11:03 AM
Krupas Krupas is offline
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Default M65 RGB Elite - missing HW profile

Hi,
I recently bought the M65 RGB Elite mice, and i can not save the settings in it. After connecting, the HW profile in iCUE is not displayed. I tried what in THIS topic, but it did not help. Is there any way to to fix this or reset the mice?

@Edited:
I solve my problem with this:

1. Unplug the mouse.
2. With the mouse unplugged, hold down the left and right click.
3. While holding down the left and right click, plug the mouse back into the computer.
4. After about 5 seconds, release the left and right click.
5. Update the mouse firmware.

Last edited by Krupas; 01-17-2019 at 12:39 PM.
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  #2  
Old 01-17-2019, 07:15 PM
c-attack c-attack is offline
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Excellent. This is good information to know and I am glad you got it fixed.
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  #3  
Old 01-24-2019, 08:37 PM
KOKOtm KOKOtm is offline
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Thanks. I also had to add the hardware profile again. Was also gone before update, too but there was no way to add it. It is working now.
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