The Corsair User Forums  

Go Back   The Corsair User Forums > Customer Service > Warranty and RMA Questions

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 05-06-2019, 08:35 PM
kambo_rambo kambo_rambo is offline
Registered User
 
Join Date: May 2019
Posts: 0
POST ID # = 1003768
kambo_rambo Reputation: 10
Default Support form keeps asking for shipping information

I log in, but when i try to go to support it asks me for shipping info even if its filled out correctly. So frustrating it took me weeks to find an alternate avenue of support FOR the support portal. Corsair support has gone down the drain.
Reply With Quote
  #2  
Old 05-07-2019, 06:08 PM
Corsair Wootaru's Avatar
Corsair Wootaru Corsair Wootaru is offline
Corsair Employee
Corsair Wootaru's PC Specs
 
Join Date: Aug 2018
Posts: 0
POST ID # = 1003877
Corsair Wootaru Reputation: 17
Default

Hello kambo_Rambo,

When you are filling out the information on the support page is it auto filling the address for you? If so you might need to manually enter it in and then hit submit so it can input the information.

Best,
Wootaru
Reply With Quote
  #3  
Old 05-13-2019, 07:28 PM
kambo_rambo kambo_rambo is offline
Registered User
 
Join Date: May 2019
Posts: 0
POST ID # = 1004499
kambo_rambo Reputation: 10
Default

It is not. I've tried on my phone as well. Same result....
Reply With Quote
  #4  
Old 05-14-2019, 05:40 PM
Technobeard's Avatar
Technobeard Technobeard is offline
Bearded Corsair Employee
 
Join Date: Oct 2012
Posts: 4,268
POST ID # = 1004600
Technobeard Reputation: 68
Default

Kambo, is your support account under the same email address as your forum account? If so, I don't see any login attempts in a week on that support account.

If it's under a different email address, please PM it to me, thanks.
__________________
“Humor is reason gone mad.” - Groucho Marx
"I suggest a full frontal assault with automated laser monkeys, scalpel mines and acid." - Psychotic potato dwarf
"Do not meddle in the affairs of wizards, especially simian ones. They are not all that subtle." - Terry Pratchett
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 09:58 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.