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BSOD being caused by corsair virtual device driver


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As the title states I have been fighting with this problem for some time now. I have uninstalled and reinstalled CUE and its causing nothing but issues. I ran verifier to drill down to the problem and I BSOD upon boot and the cause is the Corsair virtual device driver file version 3.0.65. I have all windows updates I am on Microsoft Windows 10 Pro, Version 1703 OS build 15063.250.

 

I will include dump file below.

050617-15437-01.zip

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A device driver attempting to corrupt the system has been caught.

 

Use !analyze -v to get detailed debugging information.

BugCheck C4, {2000, fffff8081d031757, 0, 43514d4b}

*** WARNING: Unable to verify timestamp for CorsairVBusDriver.sys
*** ERROR: Module load completed but symbols could not be loaded for CorsairVBusDriver.sys
Probably caused by : CorsairVBusDriver.sys ( CorsairVBusDriver+1757 )

Followup:     MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught.  This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 0000000000002000, Code Integrity Issue: The caller specified an executable pool type. (Expected: NonPagedPoolNx)
Arg2: fffff8081d031757, The address in the driver's code where the error was detected.
Arg3: 0000000000000000, Pool Type.
Arg4: 0000000043514d4b, Pool Tag (if provided).

Debugging Details:
------------------


BUGCHECK_P1: 2000

BUGCHECK_P2: fffff8081d031757

BUGCHECK_P3: 0

BUGCHECK_P4: 43514d4b

BUGCHECK_STR:  0xc4_2000

CPU_COUNT: 4

CPU_MHZ: db0

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 5e

CPU_STEPPING: 3

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 10.0.10240.9 amd64fre

LAST_CONTROL_TRANSFER:  from fffff8009a779fff to fffff8009a178fd0

STACK_TEXT:  
ffffc380`00ac81f8 fffff800`9a779fff : 00000000`000000c4 00000000`00002000 fffff808`1d031757 00000000`00000000 : nt!KeBugCheckEx
ffffc380`00ac8200 fffff800`9a25aaef : fffff808`1d031700 fffff800`9a77198a fffff800`9a2c4210 00000000`00000003 : nt!VerifierBugCheckIfAppropriate+0x6b
ffffc380`00ac8240 fffff800`9a771870 : 00000000`43514d4b fffff800`9a34b3a0 fffff808`1d031757 ffffc380`00ac82b8 : nt!VfReportIssueWithOptions+0x103
ffffc380`00ac8290 fffff800`9a76f6c1 : 00000000`43514d4b ffffd480`bb5856f0 00000000`00000000 fffff800`9a78bd12 : nt!VfCheckPoolType+0x90
ffffc380`00ac82d0 fffff808`1d031757 : ffffd480`bb585840 ffffd480`bb585840 ffffd480`bb585840 00000000`00000000 : nt!VerifierExAllocatePoolEx+0x21
ffffc380`00ac8320 ffffd480`bb585840 : ffffd480`bb585840 ffffd480`bb585840 00000000`00000000 ffffbf0f`7b1ded00 : CorsairVBusDriver+0x1757
ffffc380`00ac8328 ffffd480`bb585840 : ffffd480`bb585840 00000000`00000000 ffffbf0f`7b1ded00 00000000`003436b4 : 0xffffd480`bb585840
ffffc380`00ac8330 ffffd480`bb585840 : 00000000`00000000 ffffbf0f`7b1ded00 00000000`003436b4 00000000`00000000 : 0xffffd480`bb585840
ffffc380`00ac8338 00000000`00000000 : ffffbf0f`7b1ded00 00000000`003436b4 00000000`00000000 fffff808`1d031c8f : 0xffffd480`bb585840


STACK_COMMAND:  kb

FOLLOWUP_IP: 
CorsairVBusDriver+1757
fffff808`1d031757 4885c0          test    rax,rax

SYMBOL_STACK_INDEX:  5

SYMBOL_NAME:  CorsairVBusDriver+1757

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: CorsairVBusDriver

IMAGE_NAME:  CorsairVBusDriver.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  587e4d4d

BUCKET_ID_FUNC_OFFSET:  1757

FAILURE_BUCKET_ID:  0xc4_2000_VRF_CorsairVBusDriver!Unknown_Function

BUCKET_ID:  0xc4_2000_VRF_CorsairVBusDriver!Unknown_Function

PRIMARY_PROBLEM_CLASS:  0xc4_2000_VRF_CorsairVBusDriver!Unknown_Function

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0xc4_2000_vrf_corsairvbusdriver!unknown_function

FAILURE_ID_HASH:  {e57096e8-bc09-fbc5-0391-a63fca5731b3}

Followup:     MachineOwner
---------

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  • Corsair Employee

An older version of CUE would trigger a BSOD but we resolved it since 2.10 if I recall. Please try using 2.13 that I uploaded today.

 

PS: I don't monitor the forums often as these are user forums. If you need quicker assistance, contact our support team.

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Let me pass your BSOD to the devs and review it. Does this happen 10:10 times? Also, I need a breakdown of your hardware specs.

 

I just updated to the latest CUE and still same thing. Yes I can confirm it BSOD's twice a day. As soon as I uninstall CUE and it's drivers bsod stops.

 

Intel i5 6600k (not OC'd)

MSI PC MATE Z170A

18gb DDR4

Kingston 1tb ssd

GTX 1070 ASUS DUAL 8gb ddr5

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  • Corsair Employee
Thanks for the logs Reef. Our devs have confirmed the issue and have already removed that part of the code from the driver to prevent your issue (and to solve another). The updated driver will be a part of 2.14. Ping me on Friday and I can give you a beta drop so you can try it out.
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Thanks for the logs Reef. Our devs have confirmed the issue and have already removed that part of the code from the driver to prevent your issue (and to solve another). The updated driver will be a part of 2.14. Ping me on Friday and I can give you a beta drop so you can try it out.

 

Awesome to hear. I will hit you up tomorrow.

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  • 4 weeks later...

Hello,

 

I've been getting more and more BSODs as of late, so I did a driver verification and the culprit was/is corsairvbusdriver.sys

 

I've tried updating CUE to the latest version, but I am still getting BSODs from that driver.

 

i7 7700k

MSI z270 carbon gaming pro

CORSAIR Vengance 32 GB

250 GB SSD SAMSUNG

MSI GTX 1080

Windows 10

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