rolandet Posted November 24, 2018 Share Posted November 24, 2018 hi all, After careful analysis I've concluded my PSU is not working properly It started with my PC shutting OFF and being unable to restart The mobo gets power, but there's no output to the monitor. I've tried several Graphics cards, different memory and tried to boot a clean case (just mobo/cpu/mem + videocard) but nothing. Just the machine starting, and the graphics card fan running at full speed. Also, when I shut the pc down with the on/off switch of my PSU I don't hear the *click* i usually get. After that, I can't start the pc anymore. ONly after I've removed the power cord, and hooked it back up, can I restart the pc I've tried several connectors on the PSU as well as several cables. Finally I've replaced the PSU with another one, and voila: system booting and running fine. Your thoughts? Link to comment Share on other sites More sharing options...
rolandet Posted November 24, 2018 Author Share Posted November 24, 2018 I keep getting the same error when trying to register: An error has occurred. Please contact customer service with the following error codes: 002 5bd6a98f-d8f0-4119-b84f-1ae893321ca2 I tried calling the support desk, which is quite expensive to do from the Netherlands, but was put on hold :( Anyone have any suggestions on how to get registered? Link to comment Share on other sites More sharing options...
rudjgaard Posted November 24, 2018 Share Posted November 24, 2018 Finally I've replaced the PSU with another one, and voila: system booting and running fine. I'm not an expert, but i think this says it all :) Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted November 24, 2018 Administrators Share Posted November 24, 2018 002 means that there's an issue with your password. Please try a different one. Link to comment Share on other sites More sharing options...
rolandet Posted November 25, 2018 Author Share Posted November 25, 2018 I'm not an expert, but i think this says it all :) Yeah same here. I think I'm just looking for confirmation on what I've concluded :D: so thanks for your response 002 means that there's an issue with your password. Please try a different one. Thanks, that worked. Your thoughts on the PSU issue? Link to comment Share on other sites More sharing options...
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