solarity Posted June 21, 2018 Author Share Posted June 21, 2018 Hello. First thing sorry for my language. I've recently bought corsair commander pro. I've installed Link, it couldn’t see my fans so i tried to update CP to last firmware version but it freeze at 0%. After canceling installation Link couldn’t see CP. Reinstalling link allowed me to force update CP (installation went to 100% and then stopped at detecting device, i had to cancel) Link still couldn’t see CP so i installed icue. icue let me to manage my fans but... Here is my real problem icue and link are creating 10-20% load (jumping all over all cores) on cpu. I've read in this thread that newest version of software got rid of this problem, but not in my case... I have to delete icue in order load to drop because even if it's closed my cpu is on load, after deleting load drops to normal (0-1%) I have commander pro and rapidfire k70 from corsair. If someone could help me i would be grateful Try downloading the latest version of iCue directly from the website: https://www.corsair.com/ww/en/icue Link to comment Share on other sites More sharing options...
Oxize Posted June 21, 2018 Share Posted June 21, 2018 If you use Icue and Link, alot of function in Link are disabled, and take over by Icue. If i was you, i should uninstall Link, and use the lastest version of Icue. You can do everything in Icue. Also be sure you dont have software running like Asus Aura, which can mess with Icue. Link to comment Share on other sites More sharing options...
Lanc Posted June 21, 2018 Share Posted June 21, 2018 CPU locks to highest multiplier already when icue installer start installing driver and stays at max multiplier all the time even when icue is turned off. Only uninstalling icue helps. Link to comment Share on other sites More sharing options...
Oxize Posted June 21, 2018 Share Posted June 21, 2018 (edited) What you mean with CPU Multiplier? You have high CPU load when you install the software. You said that when you installed new firmware for the Commander Pro, that i got stuck at 0%. You upgraded it with Link. Maybe something went corrupt? Maybe you can try manual flash to an older CP firmware (downgrade) and look if it works. What you can do first is, disconnect the commander pro (USB connector) and run Icue, you still have high load? Do the lights on the K70 work? If so, maybe the CP is really the problem, because you had also problems with updating it. So please try disconnect the CP for a moment and try Icue. If K70 keyboard reacts on Icue and you have low load, you know the CP is the problem. Edited June 21, 2018 by Oxize Link to comment Share on other sites More sharing options...
Lanc Posted June 21, 2018 Share Posted June 21, 2018 I've unpluged cp and keyboard, then installed icue and my cpu clock went max and stayed max until I deleted icue. Link to comment Share on other sites More sharing options...
solarity Posted June 22, 2018 Author Share Posted June 22, 2018 I think the issue Lanc is having is he might have overclocked his PC and have it set to use dynamic voltage and under clock when the system isn't under load. I think I have seen this complaint from other people regarding iCue, though it is a different bug than the high CPU usage. I had a similar dynamic voltage overclock on my last system. I haven't attempted it yet on my Coffee Lake. Link to comment Share on other sites More sharing options...
Oxize Posted June 22, 2018 Share Posted June 22, 2018 Why should you underclock your system? You will see that minimal back in the electricity bill. I have an Rampage VI Extreme with an I7 7820x which is stock 3.6ghz. And i putted the boost on 4.8ghz. But i kept the C-states on (which changes cpu multiplier and gives speeds between 3.6ghz and 4.8ghz depending on what work the cpu have to do. And i shouldnt mess with the core voltage unless you overclock at high clocks when for example 4.8ghz isnt stable at my side. I dont experience such behaviour like Lanc. But he still didnt said what other software he is running. Did he uninstall Link? Does he have Asus software also installed? Link to comment Share on other sites More sharing options...
Lanc Posted June 22, 2018 Share Posted June 22, 2018 (edited) My software: Msi Afterburner Core temp Razer Rynapse Brother control center Logitech lcd manager Steam Blizzard app Nothing else in tray. I turned off everytyhing of this and still max clock after installing icue or link. Im operating on Win7 64bit. I did uninstall link.(I think when link and icue were togather i had even more cpu load). No Asus software. ;/ Edited June 22, 2018 by Lanc wrong letter Link to comment Share on other sites More sharing options...
bobekk Posted June 22, 2018 Share Posted June 22, 2018 well i tried early build of icue and have issues with PC BSODS after installing it, tried now the newest version still random restarts of whole PC. Yes my PC is overclocked but tested and proved to be stable with prime95 etc. My PC info Windows 10 insider latest release Intel 8600K @ 4.8Ghz, 16G of RAM (non OCed yet), Nvidia 1070, K70LUX Link to comment Share on other sites More sharing options...
solarity Posted June 22, 2018 Author Share Posted June 22, 2018 Why should you underclock your system? You will see that minimal back in the electricity bill. I have an Rampage VI Extreme with an I7 7820x which is stock 3.6ghz. And i putted the boost on 4.8ghz. But i kept the C-states on (which changes cpu multiplier and gives speeds between 3.6ghz and 4.8ghz depending on what work the cpu have to do. And i shouldnt mess with the core voltage unless you overclock at high clocks when for example 4.8ghz isnt stable at my side. I dont experience such behaviour like Lanc. But he still didnt said what other software he is running. Did he uninstall Link? Does he have Asus software also installed? I think the idea was less heat production when not under load. Having a PC in a small room gets hot quickly. At least that is why I had it clock down, when not under full load. well i tried early build of icue and have issues with PC BSODS after installing it, tried now the newest version still random restarts of whole PC. Yes my PC is overclocked but tested and proved to be stable with prime95 etc. My PC info Windows 10 insider latest release Intel 8600K @ 4.8Ghz, 16G of RAM (non OCed yet), Nvidia 1070, K70LUX You can add your system specs in your User CP. You can see a drop down under our name. Link to comment Share on other sites More sharing options...
minhdang36 Posted June 23, 2018 Share Posted June 23, 2018 Hi guys, I've updated the latest version and the issue with cpu usage has gone. But I can still reproduce the old issue: the lighting of fans becomes "crazy" after I sleep my PC then wake it up. "Crazy" means: the light turns off and turn on very fast continuously with default rainbow effect along with the effect that I select. The only way is to restart my PC. The issue went away after restart. But it is still a pain in the neck if I cannot sleep my PC just because of using iCUE. Please help! Thank you. Link to comment Share on other sites More sharing options...
Inheritance Posted June 24, 2018 Share Posted June 24, 2018 Hi guys, I've updated the latest version and the issue with cpu usage has gone. But I can still reproduce the old issue: the lighting of fans becomes "crazy" after I sleep my PC then wake it up. "Crazy" means: the light turns off and turn on very fast continuously with default rainbow effect along with the effect that I select. The only way is to restart my PC. The issue went away after restart. But it is still a pain in the neck if I cannot sleep my PC just because of using iCUE. Please help! Thank you. Corsair is aware of the issue. Best solution right now is to avoid sleeping your computer or putting it into standby. http://forum.corsair.com/v3/showthread.php?t=177368&page=2 Link to comment Share on other sites More sharing options...
Oxize Posted July 5, 2018 Share Posted July 5, 2018 @devbiker @inheritance any new version comming soon, with fixes which we showed on page 10? Link to comment Share on other sites More sharing options...
DevBiker Posted July 5, 2018 Share Posted July 5, 2018 @devbiker @inheritance any new version comming soon, with fixes which we showed on page 10? Version 3.4 has been out for a while. If iCue doesn't automatically install, you may need to download from the main page. It has much better CPU utilization. Version 3.5 is in process but I don't have a date for it yet. Link to comment Share on other sites More sharing options...
gutcheck Posted August 6, 2018 Share Posted August 6, 2018 So is this issue going to get fixed? iCUE is using 13% of my CPU.... Link to comment Share on other sites More sharing options...
solarity Posted August 6, 2018 Author Share Posted August 6, 2018 So is this issue going to get fixed? iCUE is using 13% of my CPU.... This issue was resolved for a while. What version are you running? Did you upgrade your iCUE to the latest version? Link to comment Share on other sites More sharing options...
gutcheck Posted August 6, 2018 Share Posted August 6, 2018 Yes latest version I believe. ICUE says it’s the latest.... Link to comment Share on other sites More sharing options...
c-attack Posted August 7, 2018 Share Posted August 7, 2018 Yes latest version I believe. ICUE says it’s the latest.... That should be 3.5.111. If so, start a new thread so people will pay attention and they will probably want logs. This was a sizable annoyance and if it is creeping back up you won't be the only one. Link to comment Share on other sites More sharing options...
gutcheck Posted August 7, 2018 Share Posted August 7, 2018 Yes, it is 3.5.111.... 12.7% this AM Link to comment Share on other sites More sharing options...
J_Wildfire_T Posted August 7, 2018 Share Posted August 7, 2018 I have/had this issue where I get CPU spikes that causes my games to lag every 5-10 secs. Very annoying when streaming. If I fully shutdown iCUE, it stops. My only solution was to fully remove iCUE and drop down to CUE2. This means I lost my Lighting Node Pro and I ended up selling it off anyway. I consider iCUE still in beta regardless of what anyone else says. Link to comment Share on other sites More sharing options...
Inheritance Posted August 7, 2018 Share Posted August 7, 2018 If your seeing high CPU usage on 3.5.111 please do start a new thread. We dont want your feedback to get buried in this thread. Also please upload your logs. Link to comment Share on other sites More sharing options...
CoolRaoul Posted September 23, 2018 Share Posted September 23, 2018 So is this issue going to get fixed? iCUE is using 13% of my CPU.... Same for me, and I guess that this could part of the explanation too: CUE/iCUE constantly re-opening config.cuecfg at high rate Link to comment Share on other sites More sharing options...
Lord Dakota Posted January 17, 2019 Share Posted January 17, 2019 CPU usage is 30%. Changes void lighting effect from black static effect to select effect and it drops to a maximum of 5% WTH XD Link to comment Share on other sites More sharing options...
CommandoLee Posted May 12, 2019 Share Posted May 12, 2019 (edited) I found this thread after Corsair responded to my complaint about the issue. My CPU usage was 25-28% with 6 devices connected in iCue. I have now updated iCue to the patched version from their website, ver 3.15.101 and.... CPU usage is still 25%. The offending process is: Corsair.Service.CpuldRemote This process is stacking 26% on my CPU. The process Corsair.Service (32 bit) is stacking around 2.5-2.9%. This makes my total CPU usage 31% and consequently, minor fluctuations in heat build up and due to my fan profile setting, the H150i rad fans keep increasing/decreasing speed. I don't know why this forum of users is having to try and fix the issue? As far as I'm concerned, this is a warranty issue as I've only used iCue and 6 brand new Corsair products for around 1 month! (Recent new build) While I don't agree myself, it's not hard to see why so many people are slagging off iCue software on the internet and various forums. Come on Corsair! You need to step in and fix this issue. Edited May 12, 2019 by CommandoLee Link to comment Share on other sites More sharing options...
DevBiker Posted May 12, 2019 Share Posted May 12, 2019 Are you running the Vengeance RGB memory? If so, uncheck "Enable Full Software Control" in the Settings. You'll have fewer effects but CPU usage will drop. Also, note that this thread was started on 3.3. It's really not valid any longer. The cause of this issue was fixed a LONG time ago and isn't relevant to any issue that you are seeing today. Link to comment Share on other sites More sharing options...
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