musubi Posted April 18, 2018 Share Posted April 18, 2018 Just received my Corsair ONE Pro today. Intel i7-8700K GTX 1080 Ti, model number: CS-9000013-NA. Aside from the buzzing sound on the left side of the system, I seem to be getting higher than average temperatures for the CPU. With room ambient temperature at 23C, my system is idling at 54C. Ran a stress test with Intel Extreme Tuning and highest recorded temp was 93C. This is with a stock system, no overclock. Are these temperature normal? Or should I exchange the system for a new one? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair StormShadow Posted April 18, 2018 Corsair Employee Share Posted April 18, 2018 definitely not normal, are you still within the return/exchange period with the re-seller? I recommend getting this unit replace. Link to comment Share on other sites More sharing options...
musubi Posted April 18, 2018 Author Share Posted April 18, 2018 definitely not normal, are you still within the return/exchange period with the re-seller? I recommend getting this unit replace. Thanks for your help, StormShadow. I've sent the system back and requested a new replacement from Amazon. Hope all goes well with the new replacement. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair StormShadow Posted April 19, 2018 Corsair Employee Share Posted April 19, 2018 np, hopefully the new unit will be better but fear not, we'll be here to help! Link to comment Share on other sites More sharing options...
Elliott Posted April 19, 2018 Share Posted April 19, 2018 Damn, I seem to have the same problem; computer is about 4 hours old - are these numbers normal? Ambient temperature of 26 degrees celius (however it is a heatwave, for the UK..) Am hesitant to return this to the supplier as it took Corsair over a month to stock them to begin with and this looks to be a possibly widespread issue... Link to comment Share on other sites More sharing options...
Corsair Employee Corsair StormShadow Posted April 19, 2018 Corsair Employee Share Posted April 19, 2018 Damn, I seem to have the same problem; computer is about 4 hours old - are these numbers normal? Ambient temperature of 26 degrees celius (however it is a heatwave, for the UK..) Am hesitant to return this to the supplier as it took Corsair over a month to stock them to begin with and this looks to be a possibly widespread issue... what do you have running at the time you captured that screen shot? Link to comment Share on other sites More sharing options...
Elliott Posted April 19, 2018 Share Posted April 19, 2018 Just steam, performing a game download Link to comment Share on other sites More sharing options...
Corsair Employee Corsair StormShadow Posted April 19, 2018 Corsair Employee Share Posted April 19, 2018 Just steam, performing a game download The temperature is not alarming, granted the average is about ~35C. The temperature could be higher initially because windows update is running in the background as well. What's your idle and load temperature now? I would say keep an eye on it for a few days and see if there's any difference. Link to comment Share on other sites More sharing options...
Elliott Posted April 19, 2018 Share Posted April 19, 2018 Everything's dropped by about 5 degrees*, except for the Samsung drive which is still ~50; is that okay? Admittedly, the ambient temperature has dropped by 8 degrees, so that's not massively reassuring. I tried a smallish game test running Arkham Origins at max settings at 1080p; obviously this is by no means a challenge considering the Elite's specs, but it tore through it with only a small increase in thermals; but the idle stats sound like they could be better. The unit is currently on a carpeted floor in the second floor of a building, so I could definitely improve it's ventilation, which I shall look into. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair StormShadow Posted April 19, 2018 Corsair Employee Share Posted April 19, 2018 Everything's dropped by about 5 degrees*, except for the Samsung drive which is still ~50; is that okay? Admittedly, the ambient temperature has dropped by 8 degrees, so that's not massively reassuring. I tried a smallish game test running Arkham Origins at max settings at 1080p; obviously this is by no means a challenge considering the Elite's specs, but it tore through it with only a small increase in thermals; but the idle stats sound like they could be better. The unit is currently on a carpeted floor in the second floor of a building, so I could definitely improve it's ventilation, which I shall look into. M.2 drive will always be a bit toasty, it's not an issue. I definitely recommend getting it off the carpet. But glad to hear it did well during game play. Link to comment Share on other sites More sharing options...
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