The Corsair User Forums  

Go Back   The Corsair User Forums > Customer Service > Warranty and RMA Questions

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 12-10-2018, 11:45 AM
cms239's Avatar
cms239 cms239 is offline
Closet spender
cms239's PC Specs
 
Join Date: Feb 2016
Location: Newcastle, UK
Posts: 39
POST ID # = 984682
cms239 Reputation: 10
Default Frustrated chat user

Have just spent half an hour waitibg to speak to someone on chat. Watched the couter going down until I was number one in the que.

Then when it was my turn

Status: Canceled
There are no agents available to chat with you right now. Please try again later.

WTF!!!
Reply With Quote
  #2  
Old 12-10-2018, 02:24 PM
Corsair Wootaru Corsair Wootaru is offline
Corsair Employee
Corsair Wootaru's PC Specs
 
Join Date: Aug 2018
Posts: 0
POST ID # = 984705
Corsair Wootaru Reputation: 17
Default

Hello cms239,

I'm sorry that happened. What can I help you with? Do you have a ticket number I can look into by any chance? Please let me know.

Thanks,
Wootaru
Reply With Quote
  #3  
Old 12-10-2018, 04:03 PM
cms239's Avatar
cms239 cms239 is offline
Closet spender
cms239's PC Specs
 
Join Date: Feb 2016
Location: Newcastle, UK
Posts: 39
POST ID # = 984739
cms239 Reputation: 10
Default

Please

Your ticket # is 820792.
Reply With Quote
  #4  
Old 12-11-2018, 01:12 PM
Corsair Wootaru Corsair Wootaru is offline
Corsair Employee
Corsair Wootaru's PC Specs
 
Join Date: Aug 2018
Posts: 0
POST ID # = 984856
Corsair Wootaru Reputation: 17
Default

Hello cms239,

I have responded to your ticket.

Best,
Wootaru
Reply With Quote
  #5  
Old 12-11-2018, 03:01 PM
cms239's Avatar
cms239 cms239 is offline
Closet spender
cms239's PC Specs
 
Join Date: Feb 2016
Location: Newcastle, UK
Posts: 39
POST ID # = 984890
cms239 Reputation: 10
Default

Thanks Wootaru :)
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 07:20 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.