outsider Posted April 8, 2012 Share Posted April 8, 2012 Hi I have bought the Corsair 16GB Quad Channel kit (CML16GX3M4X1600C8) & a MSI X79 motherboard with the latest BIOS-version When I try to enable Intel X.M.P, my computer keeps restarting and doesn't even make it to the bios post. Same thing happens if i try to set the ram to 1600mhz manually, it just doesn't post & sets the ram to 1333mhz Even bumping up the voltages to 1.6v doesn't help I have tried everything, the ram works at 1333mhz but as soon as i try to use the default settings this ram is rated at.. It goes haywire.. Help would be much appreciated :( Link to comment Share on other sites More sharing options...
outsider Posted April 9, 2012 Author Share Posted April 9, 2012 Anyone ? Mr. Ram guy..? :(: Link to comment Share on other sites More sharing options...
outsider Posted April 9, 2012 Author Share Posted April 9, 2012 well..go to hell corsair, last time i bought anything from you Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 9, 2012 Corsair Employee Share Posted April 9, 2012 outsider Our hours are 8:30 AM to 5:30 PM Pacific Time Monday Through Friday excluding Holidays and Friday was a holiday. Your first post was Sunday for us at about 10:00 AM and you first bump was this morning about 7:00 AM before we opened, so we did not see your posts till just now. I would check with the MB maker for the latest MB BIOS and then load setup or optimized defaults and enable XMP and see if it will pass http://www.memtest.org. If that fails then please test the modules one at a time but if they all display the same symptoms one up that would suggest a problem with the MB or BIOS or CPU. Link to comment Share on other sites More sharing options...
outsider Posted April 9, 2012 Author Share Posted April 9, 2012 Dear ramguy, i apologise for my behaviour.. I'm just desperate I found 2 people on the dutch msi forum with exactly the same hardware as me & problem.. One person got it solved by updating the bios, the other one solved the problem by swapping his 3820 to a 3930 And seeing as i already updated to the latest bios... :( ps : i tested my ram in a X58 mobo and it worked perfectly with x.m.p Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 9, 2012 Corsair Employee Share Posted April 9, 2012 I am sorry but if they work on another Mb it is a pretty good indication it is not the memory, and I would at least speak with them (MSI) and see what they say. However, I don't have a problem if you just want to get the memory replaced please use the link on the left and request an RMA. Link to comment Share on other sites More sharing options...
outsider Posted April 9, 2012 Author Share Posted April 9, 2012 Thank you for your reply & again, sorry for my reaction (ashamed) Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 10, 2012 Corsair Employee Share Posted April 10, 2012 Outsider its no problem I do understand been there done that many times just please keep in mind I am here to try and help everyone so there is only so much I can do. And don't worry we will figure it out. Link to comment Share on other sites More sharing options...
outsider Posted April 10, 2012 Author Share Posted April 10, 2012 dear ramguy, i have tested my sticks in friend's pc today, with an X79 asus motherboard & i7 3930 cpu. at default (spd) settings, the system would boot at 1333mhz but using x.m.p or manually adjusting the settings, the same problem I had on my system came back.. should/could I RMA my kit ? PS : i have read there are a lot of issues with the quad kits and the X79 platform. could it be because, basically, the ram is 1333 by SPD but overclocked through xmp ? my friend uses memory from another brand that runs @1600mhz native using SPD settings regards Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 10, 2012 Corsair Employee Share Posted April 10, 2012 XMP should over ride the SPD values so no that is not the issue but most MB's that have had issues have had BIOS updates to correct this. However, we can try and replace the modules that is no problem, please use the link on the left and request an RMA! Link to comment Share on other sites More sharing options...
outsider Posted April 10, 2012 Author Share Posted April 10, 2012 I have requested an RMA & received a case number, do I provide you with the case nr or is that unnecessary ? Thank you ! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted April 11, 2012 Corsair Employee Share Posted April 11, 2012 You can post the case number if the RMA was not generated and I can approve it for you. Link to comment Share on other sites More sharing options...
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