H80i - Pump problem

Hi :)

 

Hi, I have just built my first PC, but I'm having a problem with my H80i.

 

When I boot I get a list of my devices, and at the bottom: "CPU FAN ERROR"... Of course, my first build could not go smoothly :[pouts:

 

Everything is connected and has power. The radiator is set up, the cooling block mounted on and both fans connected to the cooling block via the "fan-splitter". Sata-power is also connected to the cooling block.

 

In addition, the small fan header which branches off from the sata power cable. This has only one wire connected to it, and the manual says it's a "3 pin pump RPM wire". According to the manual shall be connected to CPU_FAN on the motherboard (Maximus VI Hero), but now I have tried both CPU_FAN and CPU_OPT and get the same error on both :S

 

Aditional info:

 

I've not managed to install any OS yet, because every time i boot the CPU temperature reaches 85+ Celsius in BIOS after only a couple of minutes. So then I turn it off in fear of destroying the CPU. When I let the CPU reach really high temps such as 80C and beyond one of the water tubes becomes quite hot compared to the other.

 

The led light on the cooling block lights up, but is only blinking red (if that tells you anything).

 

I would guess the problem to be linked to the pump. I do belive so because I'm not hearing any sound from it, even doe the fans runs just fine.

 

Is this a "RMA" or is there something else I could do?

 

I first ordered a H100i, but it had a leak. So now I'm starting to get quite frustrated with Corsair.

Use another SATA power cable

Those the logo lit?

Can you ear any noise or is their any vibration from the pump?

Go to the store where you bought, and ask for a replacement. If you can. The pump might be faulty

Yes, I have tried other SATA cables.

And as said: the LED logo lights up and I can't hear/feel the pump.

And I just tried updating the BIOS to the newest version.

since there is no OS yet,you can only check the cpu-fan setting for pump rpm in bios to insure the pump is working,

if this lead has only one wire on it [?] ,,,then you cant even do this so i recommend exchanging it at your retailer..

yeah , it's best to not chance it Espen778. Just get it replaced. And as wytnyt pointed out i would start with your retailer for a swap. Certainly the fastest route to take. If they don't want to help you then proceed with an RMA.

Ok, thx. Will do :)