Tipiak Posted January 3, 2010 Share Posted January 3, 2010 Update: There was nothing wrong with our PSU or the Asus motherboards. It was a component variance issue. A certain component used on certain Asus motherboards did not play nicely with a component we used in the TX950. It was rare to have the issue, but when you are selling thousands of these units a month you are bound to see a few people here and there than ran into a problem. At this point the issues have been resolved on both ends and we have not seen anyone run into this problem in quite a few weeks. If anyone DOES run into this problem, then it can be resolved by either doing an RMA on the motherboard or the PSU, and we will be happy to replace any PSU that could be causing these issues or any other issue for that matter. Hi Everybody, Someone of you has never had a problem of compatibility with a Asus P6T Deluxe V2 and a TX950W ? I trying to install windows 7 without succes. I bought the OEM version family prenium but freeze at the beginning of the installation. http://img502.imageshack.us/img502/1063/p1024586.jpg Windows start: http://img689.imageshack.us/img689/3319/p1024590.jpg But freeze here : http://img17.imageshack.us/img17/4605/p1024578.jpg I tried many things : Using a PS2 keyboard/mouse, disabling USB in bios, disabling just about everything else in the bios, tried to change the Ram, tested with another Win7DVD, I've tried with AHCI and IDE mode, I've tried to install win XP without success. I saw in another forum some people who have exactly the same problem than mine and finely identify their problems. The PSU TX950W is not compatible with the motherboard Asus P6T. They solved the problem by replacing with a HX1000W. I'm a little bit skeptical because my power supply looks good. Unfortunately , I don't have an another PSU to make the test. This problem has been recognized by Corsair or Asus ? I don't want to by the HX1000W if this doesn't work. Sorry for my poor english. link page:http://www.tomshardware.com/forum/2064-63-windows-install-hangs-starting-windows-screen Link to comment Share on other sites More sharing options...
GotNoRice Posted January 4, 2010 Share Posted January 4, 2010 Nearly everyone on this board who is having problems with a TX950W is running an asus board. I personally have a P5Q-Pro that will not work with a TX950W but works fine with 3 other power supplies. Link to comment Share on other sites More sharing options...
oratorio Posted January 4, 2010 Share Posted January 4, 2010 I have a Asus P6T Deluxe V2 and have tried two different TX950W's without luck. Link to comment Share on other sites More sharing options...
oratorio Posted January 4, 2010 Share Posted January 4, 2010 Since the incompatibility is mentioned nowhere on the product package, and Asus P6T is one of the more common motherboards, the PSU contains a pretty serious defect. Since it does me no good to get a replacement (as I have already gotten), I'm wondering if I could perhaps get another model and pay the difference. Link to comment Share on other sites More sharing options...
Tipiak Posted January 4, 2010 Author Share Posted January 4, 2010 Hi oratario, you have also the same problem to install windows 7 ? It's strange because I'm able to boot the bios and I can also use the "ASUS Express Gate", it's just freeze to install the OS . I'm like you, I would like to buy the HX 1000W if Corsair can take mine. I bought the TX950W last week and I'm very disappointed if the problem is there. Link to comment Share on other sites More sharing options...
oratorio Posted January 4, 2010 Share Posted January 4, 2010 I already had windows installed, but the first PSU would lock before entering windows. The replacement PSU will freeze whenever I try to play a game. Link to comment Share on other sites More sharing options...
oratorio Posted January 10, 2010 Share Posted January 10, 2010 Someone has to give an answer to what us Asus motherboard owners should do with our PSUs. There have been several posts about this now, and frankly, I'm hugely disappointed with corsair (or at least their forum guys) because of this. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 12, 2010 Corsair Employee Share Posted January 12, 2010 We are currently investigating the issue with Asus, but at this point we have not been able to duplicate any problems. If you are affected by this issue, please post your system specs in this thread and send an email to ramguy@corsairmemory.com with "TX950" in the subject line and include your contact information along with a link to your post. We will keep you updated on what we are able to find out. Link to comment Share on other sites More sharing options...
oratorio Posted January 12, 2010 Share Posted January 12, 2010 System Specs: CPU: I7 920 (C0 Stepping) Ram: **** Platinum 12800 (1600 mhz) Video Card: Gainward GTX 260 Motherboard: Asus P6T Deluxe Link to comment Share on other sites More sharing options...
Tintee Posted January 13, 2010 Share Posted January 13, 2010 System specs: motherboard- Asus Rampage formula x48 cpu- intel quad 9650 gpu-Leadtek winfast gtx280 Memory- 2x2gb corsair dominator 1066mhz I bought this psu (corsair TX 950) to replace my TX 750 which in turn is going into my daughters pc to replace a blown psu.Got the new TX950 yesterday and installed and proceeded to boot into xp.It got near to completely booting up but then black screened and restarted.I then tried booting into my 2nd partition which is windows 7, no go there either and showed similar results by rebooting. So spent last 24 hours or so trying to reinstall an o/s thinking they somehow got corrupted.I miight add that the pc WOULD boot into safe mode with xp no problem so i could backup 1st.Both xp and windows 7 will not reinstall.They get part way and then restart the pc.Pulled all connected hardware (sound cards,all usb devices,lan cables etc) and left a barebones system with 1 hd to install on.No go! Then tried other hard disks with same results. So at this stage i`m thinking, either i damaged the mobo somehow or the psu is defective.I then Popped the old TX750 back in and hey presto xp installs no problem at all.I might add that this is just a small fraction of the testing that i did and have unplugged and reseated every component and cable in this pc before giving up and trying the old psu again. Link to comment Share on other sites More sharing options...
oratorio Posted January 13, 2010 Share Posted January 13, 2010 RAM GUY: you should also check out this thread http://forum.corsair.com/forums/showthread.php?t=83024 and you will see that the guys complaining have the asus p6t motherboard. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 13, 2010 Corsair Employee Share Posted January 13, 2010 Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it. Link to comment Share on other sites More sharing options...
Rhoko Posted January 16, 2010 Share Posted January 16, 2010 Same issue with Asus M2F. Freeze on load screen or get to desktop and lock up with in a few sec. I have tried the PSU on my other pc with a MSI P6n platimum motherboard and everything works great.. Can play games and boots everytime.. This is not a bad PSU but incompatibility with the motherborad... Link to comment Share on other sites More sharing options...
jankmj Posted January 17, 2010 Share Posted January 17, 2010 I am experiencing the same issue. I am able to get windows to load if I set the CPU clock settings manually in the bios. If I leave the bios at default settings, Windows fails to loads. Hangs at at the Windows banner. Further, the system freezes during gameplay with certain games. Here are my system specs: P6T Deluxe v2 EVGA NVidia GeForce GTX 295 6 GB Corsair TR3X6G1600C8D Dominator Intel I7 920 Corsair CMPSU-950TX PSU Noctua NH-U12P CPU Cooler Sound Blaster X-Fi Fatal1ty Cooler Master Centurion 690 Case Windows 7 Pro - x64 2 x Seagate 1.5 TB SATA HDD We are currently investigating the issue with Asus, but at this point we have not been able to duplicate any problems. If you are affected by this issue, please post your system specs in this thread and send an email to ramguy@corsairmemory.com with "TX950" in the subject line and include your contact information along with a link to your post. We will keep you updated on what we are able to find out. Link to comment Share on other sites More sharing options...
Rhoko Posted January 17, 2010 Share Posted January 17, 2010 System spects. Asus Maximus II Formula Q9450 Radeon HD 5770 4gb DDR2 800 Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 18, 2010 Corsair Employee Share Posted January 18, 2010 Make sure you guys are sending an email to ramguy@corsairmemory.com with your contact information and a link to your post, and we will provide you with some replacement options. Link to comment Share on other sites More sharing options...
oratorio Posted January 21, 2010 Share Posted January 21, 2010 Hi RAM GUY, when can we expect to be provided with some replacement options? Cheers Link to comment Share on other sites More sharing options...
jankmj Posted January 23, 2010 Share Posted January 23, 2010 Make sure you guys are sending an email to ramguy@corsairmemory.com with your contact information and a link to your post, and we will provide you with some replacement options. I've sent two emails and have not received a reply. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 25, 2010 Corsair Employee Share Posted January 25, 2010 It looks like we may not be getting your email for some reason, give us a call directly at 800-205-7657 Mon-Fri, 830am-530pm, and we will resolve this for you over the phone! Link to comment Share on other sites More sharing options...
jankmj Posted January 26, 2010 Share Posted January 26, 2010 It looks like we may not be getting your email for some reason, give us a call directly at 800-205-7657 Mon-Fri, 830am-530pm, and we will resolve this for you over the phone! Great thank you. Just spoke with tech support. The HX850 was offered as a replacement. But rather than sacrifice 100 watts, I asked about the HX1000. So I am waiting to hear back about how that can be arranged if I need to pay the price difference. Link to comment Share on other sites More sharing options...
oratorio Posted January 29, 2010 Share Posted January 29, 2010 It looks like we may not be getting your email for some reason, give us a call directly at 800-205-7657 Mon-Fri, 830am-530pm, and we will resolve this for you over the phone! I live in Norway, so it would be difficult to make that phone call. What is the directional number? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 29, 2010 Corsair Employee Share Posted January 29, 2010 I live in Norway, so it would be difficult to make that phone call. What is the directional number? Send an email to ramguy@corsairmemory.com with your contact information included and I will have our customer service contact you! Link to comment Share on other sites More sharing options...
Tipiak Posted January 30, 2010 Author Share Posted January 30, 2010 Hi everybody, Today, I bought a new PSU ( The Corsair HX1000W) and I can confirm to you that my problem was a hardware incompatibility with the TX950W PSU and the Asus P6t Deluxe V2 motherboard. Windows 7 was installed without any problem and now it seems to work very well. Now, I have an another problem to solve because my parcel containing my 950TX PSU was lost during its return. My retailer has never received my package although the post office says the opposite. But that, it's an another story. I'm very disappointed because this mishap made me lose a lot of time and money. Link to comment Share on other sites More sharing options...
oratorio Posted February 1, 2010 Share Posted February 1, 2010 Send an email to ramguy@corsairmemory.com with your contact information included and I will have our customer service contact you! Do you have an estimate of when they will contact me? I need to know that this will actually happen. Can't keep going on for months spending time on this. Link to comment Share on other sites More sharing options...
Fusionist Posted February 19, 2010 Share Posted February 19, 2010 I'm bought a TX 950 and using Asus Rampage II Extreme, a problem is same to everyone freeze at glowing screen / loading windows OEM logo. when freeze i'm using XMP settings, AUTO settings, Manual settings not work at all. i'm changing again to XMP and increase BCLK to 200 (4,2 GHz) and VOILA! MY DESKTOP APPEARED :D, but it's still too hot using 4,2 GHz and seems unstable too when my i7 920 + Thermalright Ultra Extreme 120 hitting 85 degree (WEI Benchmark). and this night I'll sleep with TX 950 ~.~, Waiting for Monday, hopes changing to HX 850 no problem at all :D Link to comment Share on other sites More sharing options...
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