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  #1  
Old 11-13-2017, 10:00 AM
MDK-za MDK-za is offline
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Default CUE - VOID USB Malfunction Constantly

Hi all.

Getting pretty frustrated as my CUE is constantly telling me that my VOID RGB is malfunctioning everyday.

I have attached my CUE dump file in hopes someone can tell me what is going wrong all the time..

I am on CUE 2.19.65 and my Void is on 0.17. Windows 10.

Thanks!
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File Type: zip cue-dump.zip (48.4 KB, 58 views)
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  #2  
Old 11-28-2017, 08:47 AM
MDK-za MDK-za is offline
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Still struggling with this problem. Probably just going to buy a better headset.
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Old 11-29-2017, 07:48 AM
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Update to CUE 2.20.72 and see whether anything changes.
Is the headset plugged into the STRAFE's passthrough port? If so, try a different USB port and see whether anything changes.
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Old 01-04-2018, 05:25 AM
MDK-za MDK-za is offline
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Doesn't seem to matter what USB port I use. Same problem.
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Old 01-10-2018, 08:04 AM
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Try the headset on another computer and see whether you are getting the same issue.

If you do, try a firmware reflash. If that does not help, Contact Corsair by submitting a support ticket.
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cue, malfunction, rbg, void

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