DeadxWreckoning Posted August 29, 2017 Share Posted August 29, 2017 Hi guys, So I have a minor issue and was curious if anyone else has experienced this issue and knows how to remedy it. I'm using a Commander Mini with 5 fans plugged into it (2x AF140 on front of case, 2x AF140 on H115i radiator, and 1x AF120 on rear of case). Every time I wake my PC from sleep, all five fans are at max speed, regardless of the profile set before it was put to sleep, and will stay at this speed. Every time I wake my PC, I need to go into Link and re-select my low-speed fan profile, though it still shows it's selected for the fans to re-enter a low-speed state. To add, this happened to me on Windows 7 too (now on 10) and on my old AMD build (now running Intel) so it seems like it's definitely a Commander Mini bug. Only thing I can think of is some sort of incompatibility between the 3-pin AF fans and the Commander? Maybe the service crashes on wake and doesn't restart until I select a profile? Currently on Link 4.7. Any help is appreciated. Thanks. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Dustin Posted August 30, 2017 Corsair Employee Share Posted August 30, 2017 If I remember correctly this is a known issue with Commander Mini having trouble waking up from sleep and unfortunately won't be fixed. :( Link to comment Share on other sites More sharing options...
DeadxWreckoning Posted August 30, 2017 Author Share Posted August 30, 2017 Does the commander pro fix this? Link to comment Share on other sites More sharing options...
BangDead1991 Posted August 30, 2017 Share Posted August 30, 2017 Nope, I have the same problem using the Commander Pro. My fan profiles do not work after waking from sleep and my H115i becomes unresponsive to any changes. Disabling and Enabling via device manager fixes the problem until the next sleep. It believe possible to create a script to automate this process, but I ended up just turning off sleep altogether. It is not worth the risk of overheating my hardware if I forget... :sigh!: Link to comment Share on other sites More sharing options...
DeadxWreckoning Posted August 31, 2017 Author Share Posted August 31, 2017 Thanks for the response, BangDead. Weird though, as my H115i is still responsive after wake, it's just my fans that are maxed out and need to be reset. Link to comment Share on other sites More sharing options...
BangDead1991 Posted August 31, 2017 Share Posted August 31, 2017 To clarify the fans still run after sleep but my profile does not load and I am unable to change the speed of the fans on the cooler. Link to comment Share on other sites More sharing options...
red-ray Posted August 31, 2017 Share Posted August 31, 2017 (edited) I am unable to change the speed of the fans on the cooler. If you exit CL4 then from Windows Device Manager you disable and then enable the H115i, restart CL4 can you then change the fan speeds? Edited August 31, 2017 by red-ray Link to comment Share on other sites More sharing options...
BangDead1991 Posted August 31, 2017 Share Posted August 31, 2017 Yes, that is the only reasonable workaround that I have found. I just ended up turning off sleep altogether to save me the trouble. Link to comment Share on other sites More sharing options...
red-ray Posted August 31, 2017 Share Posted August 31, 2017 Yes, that is the only reasonable workaround that I have found. I just ended up turning off sleep altogether to save me the trouble. I suspected it would and I think the root cause is the SIUSBXP driver does not handle Windows PNP power transitions correctly. In my code I worked around the issue by automatically doing the disable/enable when the system resumes from sleep, see http://forum.corsair.com/forums/showthread.php?p=857462 I am not sure what to suggest, you could try asking Corsair to fix their driver. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Dustin Posted September 1, 2017 Corsair Employee Share Posted September 1, 2017 This is something I forwarded to our Validations team to look into. If it's driver-related, we may or may not be able to fix it depending on whose driver it is. But we can at least look into it. Link to comment Share on other sites More sharing options...
DeadxWreckoning Posted September 1, 2017 Author Share Posted September 1, 2017 Dustin, I've had my commander mini for like 2 years now. I've always had this issue since day one. If this was a known issue with the commander mini, why was it never resolved? Link to comment Share on other sites More sharing options...
red-ray Posted September 3, 2017 Share Posted September 3, 2017 If this was a known issue with the commander mini, why was it never resolved? It's partially down to Corsair not having the CLCC firmware source, but I can't see any good reason why CL4 can't work around the CLCC firmware issues as I managed to do this in my software. Link to comment Share on other sites More sharing options...
srieppo Posted June 26, 2020 Share Posted June 26, 2020 This is something I forwarded to our Validations team to look into. If it's driver-related, we may or may not be able to fix it depending on whose driver it is. But we can at least look into it. This is an old thread but did this lead to anything? I just built a new computer and have this problem. My old computer had same commander mini and it had no problems, but I'm not sure if I used hibernate instead of stand by. H100i works fine, but corsair case fans do not. Also another problem is CL4 does not show processor data on this new computer. Only "Intel processor" and Load %. No temperature, or even type Link to comment Share on other sites More sharing options...
c-attack Posted June 26, 2020 Share Posted June 26, 2020 (edited) Also another problem is CL4 does not show processor data on this new computer. Only "Intel processor" and Load %. No temperature, or even type Probably not since the Link program ended more than 2 years ago and you are using a Z490 board and Comet Lake CPU. Edited June 26, 2020 by c-attack Link to comment Share on other sites More sharing options...
srieppo Posted June 26, 2020 Share Posted June 26, 2020 Probably not since the Link program ended more than 2 years ago and you are using a Z490 board and Comet Lake CPU. Would use iCue but it doesn't support Commander Mini. So I'm screwed. Guess I need to upgrade the commander then. Link to comment Share on other sites More sharing options...
c-attack Posted June 26, 2020 Share Posted June 26, 2020 Yeah, you are caught in between there. On the bright side, I find the Commander to be far more useful than the mini ever was. Link to comment Share on other sites More sharing options...
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