Rivercooter Posted February 11, 2018 Share Posted February 11, 2018 I bought a void pro yesterday and when i go into a game the mute button quits working it will either mute the mic and i cant unmute it or anything till i either close the game or alt tab from it Link to comment Share on other sites More sharing options...
Toasted Posted February 11, 2018 Share Posted February 11, 2018 Is it only a single application affect or are other applications affected? You can try an early release of CUE 2.23.40 and see whether thats helps. http://forum.corsair.com/v3/showpost.php?p=939406&postcount=38 Tried running CUE as admin? Link to comment Share on other sites More sharing options...
Rivercooter Posted March 16, 2018 Author Share Posted March 16, 2018 well it work and then i had a update for corsair and my headset wasnt working at all did the update now its messing up again ;/ Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted March 19, 2018 Corsair Employee Share Posted March 19, 2018 Try uninstalling the audio drivers in your device manager, restart windows, and see if the issue remains. Also as Toasted requested, does this happen in only one specific application or in all? And does this occur if CUE is exited out of? Link to comment Share on other sites More sharing options...
Bobafett889543 Posted August 4, 2018 Share Posted August 4, 2018 i have another question if i have a void pro that has been working since July the 20th( about 2 weeks) and then I accidentally dropped it. The headset doesn't even turn on if I plug it on to my PC or ps4 and it doesn't even get recognized on my PC. please help i just got this. BTW it doesn't seem to have any physical damage on the outside. it look perfectly normal on the outside. Edit: It was also plugged into my ps4 when I dropped it Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted August 8, 2018 Corsair Employee Share Posted August 8, 2018 i have another question if i have a void pro that has been working since July the 20th( about 2 weeks) and then I accidentally dropped it. The headset doesn't even turn on if I plug it on to my PC or ps4 and it doesn't even get recognized on my PC. please help i just got this. BTW it doesn't seem to have any physical damage on the outside. it look perfectly normal on the outside. Edit: It was also plugged into my ps4 when I dropped it You'll want to submit a ticket with our support, they can try helping you out. I'm afraid our warranty doesn't support accidental drops, though. http://support.corsair.com Link to comment Share on other sites More sharing options...
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