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  #1  
Old 09-27-2010, 09:13 AM
Ultimatium Ultimatium is offline
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Default AX1200 cable manegement

The two 8-pin E-ATX cables marked CPU that came with my AX1200 are not long enough when doing cable management..

Can i order extension cables anywhere?
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  #2  
Old 09-27-2010, 11:37 AM
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There should be an 8-pin extension that comes with the 800D case. You can contact our customer service at 888-222-4346 and dial "0", (510) 657-8747 or email rmaservice@corsairmemory.com to see if they can provide you with an additional one.
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Old 09-27-2010, 12:26 PM
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FYI, if you aren't running LN2 or phase cooling for a huge OC, you will gain no benefit from running the second EPS 12v connector.
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Old 09-27-2010, 03:27 PM
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Quote:
Originally Posted by RAM GUY View Post
There should be an 8-pin extension that comes with the 800D case. You can contact our customer service at 888-222-4346 and dial "0", (510) 657-8747 or email rmaservice@corsairmemory.com to see if they can provide you with an additional one.
I checked the box the 800D came in, but i am unable to locate the mentioned extension cable. Will these do?

http://www.amazon.com/CB-8P-8-Pin-Mo...5615596&sr=1-1
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Old 09-27-2010, 03:40 PM
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Yes, that is the correct cable. Also, the included cable is packed inside the box with all of the MOBO screws and accessories. If you did not get one, CS will be happy to send you one.
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Old 09-27-2010, 05:06 PM
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Quote:
Originally Posted by Yellowbeard View Post
Yes, that is the correct cable. Also, the included cable is packed inside the box with all of the MOBO screws and accessories. If you did not get one, CS will be happy to send you one.
I double checked the box and i am unable to locate the included extension cable. Can you send me two, in case i should start a LN2 Project later, or will i have to order them instead?
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Old 09-27-2010, 05:10 PM
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Quote:
Originally Posted by Yellowbeard View Post
If you did not get one, CS will be happy to send you one.
Quote:
Originally Posted by RAM GUY View Post
You can contact our customer service at 888-222-4346 and dial "0", (510) 657-8747 or email rmaservice@corsairmemory.com to see if they can provide you with an additional one.
Corsair Contacts Page
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Old 09-27-2010, 05:23 PM
Ultimatium Ultimatium is offline
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Thanks Yellowbeard, i have today 09/27/2010 send an e-mail to rmaservice@corsairmemory.com regarding two 8-pin extension cables.
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Old 09-29-2010, 07:38 PM
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UPDATE 09/29/2010

I am yet to receive an e-mail or a response from Corsair regarding the two 8-pin extension cables. It would be nice to have Corsair at least confirm that they have received the e-mail.

Last edited by Ultimatium; 10-01-2010 at 12:20 PM.
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Old 09-29-2010, 08:34 PM
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i would call customer service at 888-222-4346 and dial "0" humans are better at interaction than emails
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  #11  
Old 09-30-2010, 10:27 AM
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Update. 09/30/2010

Nothing received from Corsair, can Corsair please send me an e-mail that the cables has been dispatched, or at least an confirmation that the e-mail has been received. I really need those 8-pin extension cables ASAP. Thanks.
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  #12  
Old 09-30-2010, 11:20 AM
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The guys here on the forums seem to be pretty far separated from general CS, so asking here does not help. I have yet to contact support myself, but I always hear about e-mail response time complaints. I highly recommend calling as suggested. I hate speaking to live people too, but sometimes it's necessary
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  #13  
Old 09-30-2010, 02:03 PM
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I do not hate speaking to live people, my problem is that i live outside the states, so it would cost me a lot of money making a call to Corsair. It would be nice to have Corsair to respond to my e-mail.
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  #14  
Old 10-01-2010, 12:13 PM
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Update. 10/01/2010.

Nothing heard from Corsair, will Corsair please confirm that the 8pin extension cables marked "CPU" will be shipped, as i need them ASAP. I am not much for calling Corsair, as it would cost me a minor phone bill.

Last edited by Ultimatium; 10-01-2010 at 12:22 PM.
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  #15  
Old 10-01-2010, 12:45 PM
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Ultimatium, can you send an email to ramguy@corsairmemory.com with your contact information and your previous RMA number. I will have our customer service give you a call and see if they can track the status of your request.
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