Stonehead Posted December 23, 2006 Share Posted December 23, 2006 Hello! I bought a new computer with MSI K9N Platinum mainboard (nForce 570 ultra). I also bought a twin 2 gb corsair memory modules (6400c4, 2x1gb) what happened is: I put one module into DIMM 1 and the other in DIMM 3... but i couldn't boot up ... no signal was going through to my monitor... i concluded (using D-bracket) that, somehow, my computer isn't going further then testing memory ... so i pulled out my DIMM 3 module and started - this time it worked... i tried putting that same module in every other DIMM slot - no use.. it would never boot up.. then, i switched the modules on DIMM 1 and again - no boot... i concluded that 1 of the twin modules i bought together works, the other doesn't... is there a way to remedy this or should i go back to the shop and demand another couple of modules... ? Link to comment Share on other sites More sharing options...
DerekT Posted December 24, 2006 Share Posted December 24, 2006 It would be quicker to go to the shop. I am certain that Corsair will provide RMA but it is a longer process so if I were you, I would try and get the shop to fix this issue first. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted December 26, 2006 Corsair Employee Share Posted December 26, 2006 Let's get them both replaced. Please use the RMA request found in TSXpress or follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! And please note that you are from the forum! Link to comment Share on other sites More sharing options...
Stonehead Posted December 27, 2006 Author Share Posted December 27, 2006 I already returned them to the shop where i bought them.... Link to comment Share on other sites More sharing options...
mads Posted December 27, 2006 Share Posted December 27, 2006 Did you try using only the one you thought was defect? Link to comment Share on other sites More sharing options...
Stonehead Posted December 27, 2006 Author Share Posted December 27, 2006 Did you try using only the one you thought was defect? naturaly yes... after i tried putting it in every other DIMM socket on my mainboard, i put it in DIMM 1 (where the working one was) and it didn't work... that's how I concluded that it was a defective module.. after i put the other one back ... everything worked just fine... Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted December 27, 2006 Corsair Employee Share Posted December 27, 2006 Please let us know when you get the new modules! Link to comment Share on other sites More sharing options...
Stonehead Posted January 25, 2007 Author Share Posted January 25, 2007 you can't believe it! After 4 weeks of waiting my new memory modules arrive! And what's more unbelievable, THEY DON'T WORK! But the problem is actualy more interesting now. I put both of 'em in ... stops at memory detection. I pull one out. Same thing. I switch 'em. Stops at loading BIOS to RAM. I reset it stops at memory detection. I reset it boots up fine. I try to reset again- stops at memory testing. I think I'll switch these two for something else... some ****ty brand .... maybe THEY will work... what do you think? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 26, 2007 Corsair Employee Share Posted January 26, 2007 Did you try the modules one at a time with http://www.memtest.org? Link to comment Share on other sites More sharing options...
Stonehead Posted January 26, 2007 Author Share Posted January 26, 2007 i tried them one at a time ... but ... the damn thing stops before it gets to BIOS... do... can't really use memtest... Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 26, 2007 Corsair Employee Share Posted January 26, 2007 Did you have other memory in this system that was working? If yes please tell me what you had that was working. In addition, are you saying that with either module one at a time the system will not post? Link to comment Share on other sites More sharing options...
Stonehead Posted January 27, 2007 Author Share Posted January 27, 2007 no.. this is a brand new system... the only working memory in it was that one module from month ago. System will not get to the BIOS with either one... with only one exception when system booted up just fine only to fail at next attempt with the same module in the same place... the weirdest thing is that 1 module stops the process on 'memory detection' and the other one... well... this one sometimes stopes on 'memory detection' sometimes on 'loading bios in ram' or something like that. I'm pretty puzzled. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 27, 2007 Corsair Employee Share Posted January 27, 2007 Please try and clear the bios with the Clear C-Mos Jumper with just one module and see if it will post. If not I would see if a friend can help you test them in another system if you can. Link to comment Share on other sites More sharing options...
Stonehead Posted January 27, 2007 Author Share Posted January 27, 2007 i already tried resetting the BIOS ( I have a BIOS reset button on my motherboard )... and I don't have a friend that uses DDR2 to test the modules... and they tested the modules before giving it to me... I have no other option but to exchange these for some other RAM... Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 30, 2007 Corsair Employee Share Posted January 30, 2007 We have tested these modules on theis motherboard with no issues in our lab. Link to comment Share on other sites More sharing options...
Stonehead Posted February 4, 2007 Author Share Posted February 4, 2007 go figure... these modules were recommended by the MSI for this motherboard... i took my whole PC to the shop's servis so they can do whatever they do when something is wrong... and .. .they currently have no idea what's wrong... heh.... funny... .... not..... Link to comment Share on other sites More sharing options...
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