bluucat Posted February 20, 2018 Share Posted February 20, 2018 (edited) I have a corsair k55 rgb, wich at last time i launched my pc had an issue. The keyboard types, works perfectly expect 1 thing: the Keypad indicator (win lock, scroll lock, caps lock, macro keys) is totally blinking and the light wont turn on by using any FN combination. i tried holding FN+F4 for 5 seconds but it did not work. when i try win lock+f1 it just opens the browser and searches for windows help. please help me if you know the solution Edited February 20, 2018 by bluucat Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted February 20, 2018 Corsair Employee Share Posted February 20, 2018 Looks like you tried most of the basic troubleshooting steps already. If the keyboard is detected by CUE, try performing a force firmware update in the Global Settings (gear wheel). If not, I would submit a support ticket and request a hard firmware reset from our technical support staff. http://support.corsair.com/ Link to comment Share on other sites More sharing options...
bluucat Posted February 20, 2018 Author Share Posted February 20, 2018 Thank you! The problem has been solved! Link to comment Share on other sites More sharing options...
Enginerd951 Posted April 10, 2020 Share Posted April 10, 2020 I had the exact same issue. Problem was solved by downloading iCUE and updating firmware. Thank you. Link to comment Share on other sites More sharing options...
Deividperez Posted May 18, 2020 Share Posted May 18, 2020 i had the exact same issue. Problem was solved by downloading icue and updating firmware. Thank you. i could make it recognize my k55 but it got stuck in 100% what do i do? Link to comment Share on other sites More sharing options...
elchapo Posted May 18, 2020 Share Posted May 18, 2020 necesito ayuda nose como hacer que icue reconozca mi k55 ayuda Link to comment Share on other sites More sharing options...
Zachtie Posted June 26, 2020 Share Posted June 26, 2020 #1 Re-plug the device #2 Update the Device in the CUE Software #3 Change hold the WIN-LOCK Button for 5-Seconds, Continue holding and Hold F1 until the device restarts. Repeat step 3. Link to comment Share on other sites More sharing options...
Mythotical Posted December 11, 2020 Share Posted December 11, 2020 #1 Re-plug the device #2 Update the Device in the CUE Software #3 Change hold the WIN-LOCK Button for 5-Seconds, Continue holding and Hold F1 until the device restarts. Repeat step 3. Thanks for these suggestions. I followed them but it was step 3 that fixed my problem. Link to comment Share on other sites More sharing options...
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