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Old 06-21-2018, 08:16 PM
GuyWhoGames GuyWhoGames is offline
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Default iCUE firmware update frozen

Hello,
I am updating my Void Pro RGB Wireless headphones, and the firmware update has been stuck at 10% for ~10 minutes.
What should I do?
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  #2  
Old 06-21-2018, 08:40 PM
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Inheritance Inheritance is offline
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Try restarting your computer and performing the update again.
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  #3  
Old 06-21-2018, 08:42 PM
GuyWhoGames GuyWhoGames is offline
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It says if I abort the update, the device will be in an unuseable state
Do I still do it?
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Old 06-21-2018, 09:03 PM
GuyWhoGames GuyWhoGames is offline
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I aborted the update, now they won't do anything (drivers aren't installing from Windows Drivers)
What should I do now?
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  #5  
Old 06-21-2018, 09:24 PM
c-attack c-attack is online now
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Contact Corsair directly through the Ticket Support System and see if they have a reset procedure for the Void. I don't know it for that product. If it is terminal, they will be able to help you as well.
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Old 06-21-2018, 09:32 PM
GuyWhoGames GuyWhoGames is offline
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Aight, restarted pc, now the update is stuck at 98%
I saw the "drivers installed" windows popup and closed it, then the update got stuck at 98%
Is this a bug?
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  #7  
Old 06-21-2018, 10:26 PM
GuyWhoGames GuyWhoGames is offline
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Now, its still at 98%, but the lights are fading red,green,blue, but audio won't work!
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  #8  
Old 06-22-2018, 12:36 AM
GuyWhoGames GuyWhoGames is offline
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I fixed it! I just had to pair the headset again.
Thanks c-attack!
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