GoldenBen Posted June 15, 2017 Share Posted June 15, 2017 Hi guys, I installed my new PSU today and have it connected to everything, including the CD drive, SSD and HD, via SATA cables, but I can't get past the BIOS now, when in BIOS going into Boot Menu says 'Cannot find any bootable devices' I wonder if I haven't connected everything correctly, although the PC is powered on as normal and temps are all normal. The only weird thing to add is the normal power button doesn't work at all and I am currently having to turn my PC on via the Motherboard start button. Does anyone please have any ideas that may help? Could the original PSU failure have caused damage to the drives? This PC set me back a lot of money and it's been a very frustrating experience thus far. Thank you Link to comment Share on other sites More sharing options...
GoldenBen Posted May 10, 2018 Author Share Posted May 10, 2018 My second rm1000i has Just died after 10 months of use, while my first blew after just a few months. Not happy to say the least, especially when I can’t access my old e mail anymore to reset my password to even put in a new ticket! So fed up of Corsair and will be my last time using them! There is clearly a major issue with these power supplies to have two fail in 18 months. Link to comment Share on other sites More sharing options...
GoldenBen Posted May 13, 2018 Author Share Posted May 13, 2018 Right, I’m getting fed up now as my second Rm1000i died last week out the blue and I am trying to RMA it for a second time, the issue is I can’t access my old e mail address for which the original invoice and first RMA is on. Now I’ve explained this multiple times to different agents and I am getting nowhere fast. What is so difficult to understand in that I can’t access my old e mail? Can someone with some common sense help me or is it just better I escalate my complaint with a higher body? Link to comment Share on other sites More sharing options...
GoldenBen Posted May 13, 2018 Author Share Posted May 13, 2018 Do you know what I’m just gonna escalate my complaint as I don’t expect any help from anyone on here. Absolutely useless company Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Rick Posted May 14, 2018 Corsair Employee Share Posted May 14, 2018 Hey Goldenben, We don't really handle tickets through the forums, but if you wouldn't mind posting your ticket number I'm sure one of our agents can look into this further. Sorry for the experience you've been having so far, but we get everything cleared up, I'm sure! Link to comment Share on other sites More sharing options...
GoldenBen Posted May 14, 2018 Author Share Posted May 14, 2018 My ticket number is 724737. Forgive my frustration but I must have said the same thing to 4 or 5 agents now, I simply can’t access my old e mail account which contains my invoice and original RMA, but can happily identify myself and confirm any security questions, but it’s been like talking to a brick wall. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Rick Posted May 14, 2018 Corsair Employee Share Posted May 14, 2018 Hey Goldenben, Technical Support told me that your ticket should be taken care of. If you have any further questions, please respond directly to the ticket so that they can assist from there! Link to comment Share on other sites More sharing options...
GoldenBen Posted May 15, 2018 Author Share Posted May 15, 2018 Hi there, appreciate you helping me get that approved. Shouldn’t I have got e mailed a shipping label though? Edit, my bad just seen it pop up, cheers. Link to comment Share on other sites More sharing options...
GoldenBen Posted May 22, 2018 Author Share Posted May 22, 2018 Hi again, I'm trying to log into support to check for updates but I think it has locked me out as I cant sign in, even with multiple password resets. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted May 23, 2018 Corsair Employee Share Posted May 23, 2018 Hi GoldenBen, sorry for the lockout, I've asked for the account to be unlocked, just in case for you. Link to comment Share on other sites More sharing options...
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