DivineLight Posted March 13, 2018 Share Posted March 13, 2018 I need to request a RMA but cannot login into the Corsair support area. How do I access it? I tried different browsers, nothing helped, others also seem to have this issue. Whereever I login, I get "Message 005". Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted March 13, 2018 Administrators Share Posted March 13, 2018 If you're using the same email address as your forum account, the account was never completed. Reset your password and then login. Link to comment Share on other sites More sharing options...
DivineLight Posted March 13, 2018 Author Share Posted March 13, 2018 Why was it locked? It still happens. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted March 13, 2018 Administrators Share Posted March 13, 2018 I've moved your response from someone else's thread to yours. Your account was not locked. Please try resetting your password as it doesn't show you've reset it or attempted to log into it. Link to comment Share on other sites More sharing options...
DivineLight Posted March 13, 2018 Author Share Posted March 13, 2018 I tried to update my info or change the E-Mail adress, but it shows "{ "Error": "Fehler beim Abrufen des Kontos Bitte wenden Sie sich an den Support" }". Should I make a new account and you delete this one (I would send you the E-Mail). Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted March 13, 2018 Administrators Share Posted March 13, 2018 PM me the email address you're using to log into support.corsair.com, because it's not the one that's on your forum account. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted March 15, 2018 Administrators Share Posted March 15, 2018 See PM - fixed. Link to comment Share on other sites More sharing options...
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