Clotaire Posted March 15, 2019 Share Posted March 15, 2019 This morning I noticed a yellow/greenish stain on my Corsair H100i Platinum tubing, please see the attached picture, what is this, should I be worried, the AIO is less than a month old. http://forum.corsair.com/v3/attachment.php?attachmentid=35361&stc=1&d=1552656604 Link to comment Share on other sites More sharing options...
Johnny_B500 Posted March 15, 2019 Share Posted March 15, 2019 That looks like a leak. There was a recent thread earlier this week with someone who had same issue. See link below: http://forum.corsair.com/v3/showthread.php?t=186170 Link to comment Share on other sites More sharing options...
c-attack Posted March 15, 2019 Share Posted March 15, 2019 Wow. OK, that is two. Take the cooler out now. Link to comment Share on other sites More sharing options...
Johnny_B500 Posted March 15, 2019 Share Posted March 15, 2019 Wow. OK, that is two. Take the cooler out now. Not sure if it's just coincidence, but they are both white. Link to comment Share on other sites More sharing options...
c-attack Posted March 15, 2019 Share Posted March 15, 2019 Yup. Both same model. I can make a speculative guess, but I think Corsair would like to know about this. Leaks are not common and we rarely see this on new coolers. Link to comment Share on other sites More sharing options...
Clotaire Posted March 15, 2019 Author Share Posted March 15, 2019 So, what’s the resolution here, never use the white model, anyone knows what that residue is? I really need to finish some projects for work and I don’t have a replacement. Are these coolers faulty? Link to comment Share on other sites More sharing options...
Johnny_B500 Posted March 15, 2019 Share Posted March 15, 2019 So, what’s the resolution here, never use the white model, anyone knows what that residue is? I really need to finish some projects for work and I don’t have a replacement. Are these coolers faulty? Ultimately, it looks like you need a replacement cooler. If it was me, I would either contact the original vendor and/or open a support ticket with Corsair using one of the methods in the link below: http://forum.corsair.com/v3/forumdisplay.php?f=203 Link to comment Share on other sites More sharing options...
c-attack Posted March 15, 2019 Share Posted March 15, 2019 So, what’s the resolution here, never use the white model, anyone knows what that residue is? I really need to finish some projects for work and I don’t have a replacement. Are these coolers faulty? Your cooler is faulty. The yellow is most likely oxidized anti-corrosive salts or sealant. Obviously this should be on the inside and there is a leak. Do not reinstall this cooler. It needs to be returned to the vendor or exchanged with Corsair as described above. This is definitely not a common issue and it may be just coincidence to see 2 in 2 days. You will need to decide if you want to try again or select a different model. Since the white is fairly unique, that may be a compelling reason to try again. Link to comment Share on other sites More sharing options...
Clotaire Posted March 15, 2019 Author Share Posted March 15, 2019 Hi, thanks for your replies, that’s what I did, but at the moment I am very skeptical in ordering a new Corsair cooler, and would not get the h100i Platinum, really don’t know what to do. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Jam Posted March 15, 2019 Corsair Employee Share Posted March 15, 2019 Hi, thanks for your replies, that’s what I did, but at the moment I am very skeptical in ordering a new Corsair cooler, and would not get the h100i Platinum, really don’t know what to do. I understand your concern. We will want to get this taken care of. Do you have a support ticket created? If so, please private message me this information. Link to comment Share on other sites More sharing options...
c-attack Posted March 15, 2019 Share Posted March 15, 2019 The parallel line is the Pro series and the H100i Pro 240mm. It has less RGB bling and normal fans, but costs less as a result. It has an established positive history. Don’t really know what your needs are beyond that. Link to comment Share on other sites More sharing options...
Johnny_B500 Posted March 15, 2019 Share Posted March 15, 2019 Hi, thanks for your replies, that’s what I did, but at the moment I am very skeptical in ordering a new Corsair cooler, and would not get the h100i Platinum, really don’t know what to do. Just my 2 cents; I have the H100i Pro 240mm running an i5 8600K at a 5GHz overclocked and honestly, it's the most solid cooler I have ever used. Link to comment Share on other sites More sharing options...
Clotaire Posted March 16, 2019 Author Share Posted March 16, 2019 Sent the item back to Amazon, because I had a few days left on my return window, there is no damage to my system and I am glad that I caught this on time. Also, took the chance and ordered a new unit, this time is the black version, and hopefully I have more luck. Attached is my build, with the Corsair components. Link to comment Share on other sites More sharing options...
Johnny_B500 Posted March 17, 2019 Share Posted March 17, 2019 Sent the item back to Amazon, because I had a few days left on my return window, there is no damage to my system and I am glad that I caught this on time. Also, took the chance and ordered a new unit, this time is the black version, and hopefully I have more luck. Attached is my build, with the Corsair components. Glad you got it sorted. Also, nice looking rig! Link to comment Share on other sites More sharing options...
Clotaire Posted March 17, 2019 Author Share Posted March 17, 2019 Thank you! Taking that cooler out took me like a long time, can’t wait to have back my pc. Link to comment Share on other sites More sharing options...
Clotaire Posted March 18, 2019 Author Share Posted March 18, 2019 After my first H100i Platinum SE ( white version ) was leaking, less than a month after being purchased, see the thread here: http://forum.corsair.com/v3/showthread.php?t=186198, I purchased another H100i Platinum, this time the black version, the problem with this one is that I cannot mount the ML fans, because the radiator fins are covering the mounting holes (picture attached), what is going on Corsair? I cannot believe that this is happening, there are big QA problems with the new ones, and I am so frustrated, it took a long time to install, and remove the leaking unit, and right now starting over again. I should have learned from the poor reviews that this cooler has, please stay away from this piece of ...!!! Link to comment Share on other sites More sharing options...
c-attack Posted March 18, 2019 Share Posted March 18, 2019 I am not sure what you are trying to show us. If you mean there are no screw guards over the fins, that is typical for most AIO radiators and about half the aftermarket stand alone versions. If you find the screws are slightly too long (because you’re not going through the case as well), put a little rubber washer above the fan mounting hole at the screw head to effectively reduce the length. That or try and find 28mm 6-32 machine screws, which can be hard to source. Link to comment Share on other sites More sharing options...
Clotaire Posted March 18, 2019 Author Share Posted March 18, 2019 I am not sure what you are trying to show us. If you mean there are no screw guards over the fins, that is typical for most AIO radiators and about half the aftermarket stand alone versions. If you find the screws are slightly too long (because you’re not going through the case as well), put a little rubber washer above the fan mounting hole at the screw head to effectively reduce the length. That or try and find 28mm 6-32 machine screws, which can be hard to source. The holes on the radiator are not aligned, covered with radiator fins, and cannot install the fans on the radiator. Link to comment Share on other sites More sharing options...
Zotty Posted March 18, 2019 Share Posted March 18, 2019 are you trying to go 1, through the rad to a fan? = Bad 2, through the fan to the rad? = Good Link to comment Share on other sites More sharing options...
Clotaire Posted March 18, 2019 Author Share Posted March 18, 2019 lol, through the fan to the rad, but it is impossible, the holes on the rad are covered. Link to comment Share on other sites More sharing options...
Zotty Posted March 18, 2019 Share Posted March 18, 2019 by the fins 'behind' the holes? Link to comment Share on other sites More sharing options...
Clotaire Posted March 18, 2019 Author Share Posted March 18, 2019 Yes, no way to secure the fans. Link to comment Share on other sites More sharing options...
Zotty Posted March 18, 2019 Share Posted March 18, 2019 so just to confirm, Corsair 280x... you are trying to screw through the case,,, through the fan.. and into the rad,,, and the screws are so long that they hit the rad fins? Link to comment Share on other sites More sharing options...
Taroskin Posted March 18, 2019 Share Posted March 18, 2019 I believe this is intended? That the fins may slightly block the screw holes. You just need to screw them in with a little more force - as long as you are using the right screws for the use case. The screws are a certain length that they won't puncture the rad, they will just move the fins out of the way. Someone can correct me if I'm wrong, but this was how it was for my h100i platinum SE and for a previous AIO I had as well. If you feel a little scared about this, try mounting the fans with the screws straight onto the rad first (ie not through the case) - it will require a little force but they will move any fins that are in the way. Link to comment Share on other sites More sharing options...
Clotaire Posted March 18, 2019 Author Share Posted March 18, 2019 What’s wrong with you? Where did you see that I want to screw through the case, these coolers are faulty. Link to comment Share on other sites More sharing options...
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