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  #1  
Old 12-12-2018, 09:04 AM
super_bros9 super_bros9 is offline
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Default DHL pickup issue

Hello,
My Corsair AX1200i has start problems and I have opened an RMA.

Through the ticket support I have been provided with a prepaid DHL label.To make the shipment DHL ask me for a 9-digit number that starts with 95 or 96. This number is the import account number.

For days I have not received an answer to my questions in the ticket support. I have also asked if what I include in the package is correct. I think that they ask me to include all the power cables except the AC cable that connects from the wall socket to the power supply, but I am not sure if i understood it well.

My ticket number is 805715

I hope you can help me.
Regards,
Javier.
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  #2  
Old 12-12-2018, 12:59 PM
Corsair Wootaru Corsair Wootaru is offline
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Hello super_bros9,

I have replied back to your ticket please see if you have received it.

Thanks,
Wootaru
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  #3  
Old 12-12-2018, 01:16 PM
super_bros9 super_bros9 is offline
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Thank you very much for answering both the forum and the ticket. I have answered the ticket too.
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  #4  
Old 12-12-2018, 09:39 PM
Corsair Wootaru Corsair Wootaru is offline
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Hello super_bros9,

Please let me know if your situation gets resolved, if not please let me know through the ticket or forum.

Thanks,
Wootaru
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