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Old 12-06-2018, 07:03 PM
Andyxszar Andyxszar is offline
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Default H150i Pro AM4 Bracket

So, I don't know what to do anymore. I'm missing a screw that came with the AM4 bracket for my H150i Pro. It took 2 weeks to receive the wrong part, which doesn't fit the pump head. I was sent this part: CW-8960046, when I needed this part: CW-8960050.

I've been in contact with customer support multiple times by phone and chat. I try to be as polite as possible, however I still haven't received the shipping label to return the wrongly sent part, and the new part won't be shipped until I supply the tracking number for the wrongly sent part. My new build has been down for 2 weeks now, and I'm starting to lose my patience. Is there anyone that can help me?

TICKET #811896

Last edited by Andyxszar; 12-06-2018 at 08:13 PM.
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Old 12-07-2018, 01:30 PM
Corsair Wootaru Corsair Wootaru is offline
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Default

Hello Andyxszar,

I am sorry that you had ran into that issue, I have went into the ticket to check if your part has been booked out and it has. We will also be expediting your part for the inconvenience you had. I have taken over the ticket so please reply here or the ticket if you have any questions I can assist you with.

Best,
Wootaru
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