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Old 11-28-2018, 06:45 AM
Tramstop Tramstop is offline
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Default Unable to log into open RMA request

Hello

I am struggling to log into my open RMA request today for some reason, I have reset password but to no avail.

Any ideas?

Thanks

Last edited by Technobeard; 12-06-2018 at 07:46 PM.
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Old 12-06-2018, 06:00 PM
Corsair Wootaru Corsair Wootaru is offline
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Default

Hello Tramstop,

I have looked into your account and couldn't find any issues with the log in. The only thing that pops into mind is the password that was created was not accepted. Can you try and see if changing your password again and making it simplified and easy for testing purposes would let you log in? And then afterwards change it back once you do log in?

Thanks,
Wootaru
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