macurban Posted October 2, 2015 Share Posted October 2, 2015 Hello, all! I have had my H80i for about a year now, and I've loved it and never had any problems until now. I recently purchased a new case, and after rebuilding my system inside of it, my H80i is not detected by the computer or Corsair Link. The light on the CPU block lights up for about 4 seconds after pressing the power button to turn on, but after that, it is completely black. I have all the cables and wires plugged in. I have tried different power cables and plugs on the motherboard. I have tried going to the device manager. I have tried uninstalling Corsair Link. Nothing has worked. Please help out, it would be nice to be able to change my LEDs to match my fans. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Dustin Posted October 2, 2015 Corsair Employee Share Posted October 2, 2015 Are the fans running? Is it just the LED or do you know if other parts aren't working? Link to comment Share on other sites More sharing options...
macurban Posted October 2, 2015 Author Share Posted October 2, 2015 The fans do not run when connected to the H80i. I have them plugged in to the motherboard. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Dustin Posted October 5, 2015 Corsair Employee Share Posted October 5, 2015 Sounds like the H80i is bad and needs to be RMA'ed. Contact our customer service department and we can get it straightened out. Link to comment Share on other sites More sharing options...
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