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cant login to support account


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hi, i tried quite some time ago to sign in and make a ticket under support, but was met with "Incorrect username and/or password. If you have forgotten your password, please reset your password."

 

upon resetting my password via the email i get, it still says the same as above. it tells me i can use my username or email but i have tried both and it still does not work.

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  • Corsair Employee

Hello Talinthis,

 

The login for forums and the support.corsair.com page are different. If you haven't created a support page login that would be the reason why you aren't able to log in.

 

If you did create a support.corsair.com login, please PM me your email address and I can check to see what is going on with your account.

 

Best,

Wootaru

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